Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Stacy Casidy
Expertise:Expert
Verified Purchase:Yes
I upgraded from the Galaxy Buds2 Pro to the Buds3 Pro. I was happy with the quality of the 2 but the 3 is noticeably better in fit and sound quality. I'm so glad I upgraded.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Justin
from Hernando, MS
Verified Purchase:Yes
Wow, these sound great and i got them on sale with Trade-in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ops85
from Daytona Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
Great device, not as loud as the first generation, but still sound great, and the features are the best when paired with a galaxy phone
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy Buds 3 Pro are absolutely fantastic! The sound quality is top-notch, with deep bass and crystal-clear highs that make listening to music a pure joy. The active noise cancellation works incredibly well, cutting out distractions and letting me focus on my audio.
Comfort-wise, they fit perfectly and stay in place, even during workouts. The battery life is also impressive—plenty of hours to get through my day without needing to recharge constantly. I also love the touch controls and how seamlessly they pair with my devices, especially my Samsung phone.
Overall, these earbuds are a must-have for anyone looking for premium sound, comfort, and great features. Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TJ White
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
My only complaint is how uncomfortable it will get after a while. I can't have these in my ears for more than an hour or so. Because of the shape compared to the first generation.. this one causes a pressure point on both ears.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 7, 2024
Hi TJ White, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable the comfortable fit of your earbuds is to your prolonged wear and enjoyment. We have provided a link to an article to help you with the wear of these redesigned earbuds, and recommend following up with a fit test. We have also provided a link to the Samsung Support Team if this experience continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tejas
Verified Purchase:Yes
Good but bass is not upto the mark. AI features are impressive
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: King Johnson
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
The pinch controls and battery could be a bit better.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Bad product and im a big time samsung user
on September 25, 2024
Posted by: Eddie
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Poor performance, won't stay in your ears will in use,Poor battery use and the audio althea noise you here and high pitch sound which hurts you ears and tips are horrible they tear easy and hard to remove samsing messed up on this devices big time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there Eddie, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would be more than happy to help you troubleshoot any experience with your device that is frustrating or not operating as intended. We have provided articles below to help you with the fit, battery, audio quality, and changing ear tips for you. We also recommend ensuring the microphone of your device is not obstructed as this can cause the high pitch sound you mention experiencing. Lastly, we have provided a link to the Samsung Support Team if these experiences continue and you would like to review additional options. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US