Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Trey
from Arizona
Expertise:Expert
Verified Purchase:Yes
feel cheap, a bit uncomfortable, okay sound quality.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 7, 2024
Hey Trey, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important it is to feel that you have chosen a device you can love every day. We have provided a link to the full device manual to help you adjust any features and settings to align to your preferences and maximize your experience. WE have also provided a link to the Samsung Support Team if you have any questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Small posts doesn't stay in ear
on September 27, 2024
Posted by: Anonymous
from Los Angeles ca
Ugh. It's sad how much support was offered before the purchase then they send you off to India.
The headphones are smaller at the posts and fall 9ff when I walk even after changing runner thingies out. Then I was out of country when they came in. Bu the time I got to them I was 2 days too late for the return. Really?? Samsung has such good ratings but this product is a huge disappointment. It's like buying a beautiful pair of expensive gold earrings with posts that don't fit. Such a shame
The headphones are smaller at the posts and fall 9ff when I walk even after changing runner thingies out. Then I was out of country when they came in. Bu the time I got to them I was 2 days too late for the return. Really?? Samsung has such good ratings but this product is a huge disappointment. It's like buying a beautiful pair of expensive gold earrings with posts that don't fit. Such a shame
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there La chona, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fit of your earbuds are to you every day. We have provided a link to an article to help you find the ideal fit, and recommend performing a fit test for any recommendations on the placement. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like to discuss your experience further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: James
from San Mateo, Ca
Expertise:Expert
Verified Purchase:Yes
They are good to go. Can't say better but good, okay.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Cody
Verified Purchase:Yes
Awesome earbuds sounds really clear and lightweight
Written by a customer while visiting Samsung US
Posted by: Darrell B
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Cool design and controls. And the Audio isn't that bad either
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 25, 2025
Thank you for sharing your feedback, Darrell! We're thrilled that you're enjoying the cool design and controls of the Galaxy Buds3 Pro. The enhanced 2-way speaker really does bring out the minute details in your music, creating an immersive listening experience. Plus, with our dual amplifier featuring independently controlled woofer and tweeter, you can appreciate the full spectrum of sound like never before. We're glad to hear you find the audio quality satisfying, and we hope you continue to enjoy every moment with your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Tareq
from Greenville, nc
Expertise:Expert
Verified Purchase:Yes
I love it, very satisfied, voice controls everything
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shawn
from Louisiana
Verified Purchase:Yes
These buds are awesome! The sound quality is amazing. The appearance is top notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Christian
Verified Purchase:Yes
I like them sooooooooooooooooooooooooooooooooooooooooooo much
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US