Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro, Silver
on October 1, 2024
Posted by: Ghanaba KB
from Phoenix, AZ
Expertise:Expert
Verified Purchase:Yes
Review of Galaxy Buds3 Pro (Silver)
The Galaxy Buds3 Pro in silver are a stunning addition to Samsung's lineup of wireless earbuds, combining exceptional sound quality, sleek design, and impressive features.
Design and Comfort
The first thing that stands out is the premium design. The silver finish is both elegant and modern, making these earbuds a stylish accessory for any setting. They are lightweight and fit comfortably in the ear, allowing for long listening sessions without discomfort. Samsung has also included multiple ear tip sizes, ensuring a secure fit for different ear shapes.
Sound Quality
When it comes to audio performance, the Galaxy Buds3 Pro truly shine. The sound quality is rich and immersive, with clear highs, deep lows, and a balanced midrange. Whether you’re listening to music, podcasts, or taking calls, the audio is crisp and detailed. The active noise cancellation feature is particularly noteworthy; it effectively blocks out ambient noise, allowing you to enjoy your media without distractions. Additionally, the ambient sound mode is a great feature for when you need to be aware of your surroundings without removing the earbuds.
Battery Life
Battery life is another strong point of the Buds3 Pro. With up to 8 hours of playback on a single charge and an additional 20 hours provided by the charging case, you can comfortably use them throughout the day without worrying about running out of power. The case itself is compact and easily portable, making it convenient to take with you wherever you go.
Connectivity and Features
Pairing the Galaxy Buds3 Pro with your devices is seamless, thanks to Bluetooth 5.3. The connection is stable, and the earbuds switch effortlessly between devices, making them perfect for multitaskers. The touch controls are intuitive and responsive, allowing you to play/pause music, adjust volume, and activate your voice assistant with ease.
Overall, the Galaxy Buds3 Pro in silver deliver a premium audio experience with style and comfort. They are perfect for anyone looking for high-quality sound in a sleek package. Whether you’re an audiophile or just someone who enjoys music on the go, these earbuds are an excellent choice that won’t disappoint. Highly recommended!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Might switch back to older ones
on October 1, 2024
Posted by: Ginn
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The design is not desirable. The noise cancelation is not reliable and touch controls aren't smooth.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Ginn, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you every day, and we would love nothing more than to help you have the best experience possible with your earbuds. We have provided links to the full device manual and the Samsung Support Team to help you in this process. We also recommend using the Samsung Wearables App to adjust the ANC to the desired level for your listening experience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review
on October 1, 2024
Posted by: Precious
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
I love my new ear buds. Before my other ones kept falling out my ear. These are better. Thanks 😊
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Pretty good but needs some work
on October 1, 2024
Posted by: Amie
from Richmond VA
Verified Purchase:Yes
For the most part I really like the new design however pausing and starting with the "pinch" really does not work.
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Amie, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the settings and features of your device if you would like to maximize your experience with your new buds. We have provided a link to the full device manual to help you discover both the touch settings and new voice settings that can be used with your device. We have also provided a link to the Samsung Support Team if you believe any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bud3 pro
on October 1, 2024
Posted by: Samsung Fan
from CT
Expertise:Intermediate
Verified Purchase:Yes
The earbuds are nice. Great sound and good app features. However, they keep falling off my ear after a long period of use. Be nice of Samsung developed a better ear tip piece to replace what came with the bud3 pro.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re elated to see you enjoy the impressive sound quality and the wide range of features offered through the app. We completely understand that comfort during extended wear is essential. We continually work to improve our products, and your feedback is invaluable. We suggest trying our range of ear tips designed for a more secure fit, which can significantly enhance your experience. You can also perform a fit test using the Wearable app. Your insights help guide our future innovations, and we hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds Pro 3 are a must-have
on October 1, 2024
Posted by: BlackRob78
from Ogden, UT
Expertise:Expert
Verified Purchase:Yes
I've had every iteration of Samsung ear buds.
And these are by far the most comfortable. My only improvement would be ambient sound but they work great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for your feedback, Robert! We're thrilled to hear that you find the Galaxy Buds3 Pro to be the most comfortable earbuds you've tried. Comfort is a key focus for us, and it's great to know that it resonates with you. Regarding the ambient sound feature, we appreciate your input! The Galaxy Buds3 Pro are designed with advanced technology to provide an immersive audio experience, including adjustable ambient sound settings. We recommend exploring the options in the Galaxy Wearable app to customize your listening experience to your liking. To ensure you always get the best performance from your earbuds and phone, make sure to keep both devices updated with the latest software. This way, you can enjoy all the new features and improvements that come with updates. Thank you again for sharing your experience! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound! 🌟
on October 1, 2024
Posted by: Issa76
Expertise:Expert
Verified Purchase:Yes
Awesome sound!! 5 🌟 Comfortable ear pieces. Love them
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My ear buds
on October 1, 2024
Posted by: Coz00
from Monticello Indiana
Expertise:Expert
Verified Purchase:Yes
I truly love these ear buds. I have the second generation as well. The sound is really good. I like the way they fit. I wasnt sure the look of them would be acceptable, but after wearing its all good. I really like the ability to keep them in and still be able to hear and have a conversation.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 24, 2025
Thank you so much for your review! We're thrilled to hear you love the Galaxy Buds3 Pro. The sound quality is indeed exceptional, delivering rich audio that enhances your listening experience. It's great to know that the fit has made such a positive impression on you, as they are designed for comfort during extended wear. The Buds3 Pro not only look sleek but also provide the flexibility to enjoy your surroundings while staying engaged in conversations. This feature is perfect for those moments when you want to remain connected to the environment around you. Your feedback inspires us to keep pushing the boundaries of audio technology and design. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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