Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
Verified Purchase:Yes
I have used many brands of ear buds before . But this one stands apart . It's Hi-tech . and the sound fidelity is on par with my expectations. It's a little bit pricy , and I didn't like the Aluminum color, though it says silver . Over all an Excellent product .
Performance
5
Written by a customer while visiting Samsung US
Posted by: David G
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
Easy to use. Love the sqeeze and touch effects of the ear drop stem.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
They are really nice aloy better than airpods good
Written by a customer while visiting Samsung US
Posted by: Thomas H
from Elkton, MD
Expertise:Expert
Verified Purchase:Yes
Excellent ear buds. Fit well, sound amazing and good battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chas
from California
Expertise:Expert
Verified Purchase:Yes
The design of the box requires too much focus to insert buds, especially in low light situations. Sound is great, but the microphone is not good or clear. ANC is good. Case shape makes to inserting headphones difficult and battery life could be better.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hey there Chas, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we would love to assist you and ensure you have the best experience possible with your device. We have provided a link to an article to help you with the audio quality during your calls, and another link to an article for the battery life of your device. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Alexa
from Miami, FL
Expertise:Beginner
Verified Purchase:Yes
Fit well in ear, good sound, though my hair sometimes goes caught under the controls. Not the biggest fan of the design, but overall good headphones for me
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Alexa. We’re elated to hear you find them comfortable and enjoy the sound quality. We noted your concern about hair getting caught under the controls. The touch controls are designed for ease of use, and we recommend exploring the customization options in the Galaxy Wearable app to tailor them to your preferences. We also appreciate your thoughts on the design. The Buds3 Pro combine a sleek look with powerful features. Thanks again for sharing your experience with us! If you have any further concerns or questions, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: sklok
from CA
Expertise:Intermediate
Verified Purchase:Yes
Much better ANC performance compare to the buds pro 2. Great bass and clarity.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BMCHouston
from Houston, TX
Expertise:Beginner
Verified Purchase:Yes
Really great pair of buds. A little disappointed in the quality of the "adaptive" feature. It doesn't always seem to work. I love mostly everything else about them. I wish I knew when the "interpreter" feature will become available to the Fold 5.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US