Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Colette
Verified Purchase:Yes
I love the sound and the comfort. I have had a number of other models from various companies, this is a favorite.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: KMars
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great but the fit in ear is unstable
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, October 9, 2024
Hey KMars, thank you for your thoughts about your Samsung Galaxy Buds3 Pro with us. We love hearing you are happy with the audio quality of your earbuds, and we would love to help you get the amazing fit and help you have the best experience possible with your device. We have provided a link to an article to help you with the fit, and would do a fit test in the Samsung Wearables App at your convenience for assistance. We have also shared a link to the Samsung Support Team for additional assistance if this continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
I HAVE BEEN WAITING A LONG TIME FOR THESE EARBUDS.
on October 3, 2024
Posted by: Syncere101
from NEW YORK, NY
Expertise:Beginner
Verified Purchase:Yes
I love these earbuds I sometimes forget I'm wearing them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Akash
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds. Sound quality is amazing for the price. I love the blade lights. The only issue I have is the angle of the buds sitting in the case; I will have to flip the buds every time I take them off the ear before inserting them in the case. I wish the buds could be placed in smoother than that.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: ScottinMA
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
I've been using these Buds Pro 3 for a week or so.
I like them! They fit well and sound great! Both music and phone calls!
I am very glad that I upgraded to these Buds Pro!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
I won't buy again
on October 3, 2024
Posted by: Ryan
Headphones kinda suck getting static when I have noise cancelation on and the headphones suck for charging have to pull it out and drop it in like 5 times to get to charge sometimes and features they advertise only work with the new fold phones
Response from Samsung USBy Social Commerce, October 9, 2024
Hi Ryan, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. We have provided a link to an article to help you with the audio quality, and a link to the Samsung Support Team to offer assistance with the charging of your device and any other features. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Samsung Guru
Verified Purchase:Yes
Just like every other samsung ear bud, these are designed to drop every single time you try to hold them. As well as getting in and out of the case is hilarious to watch. Earbuds do what they should, but they are absolutely horrendous to use.
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 9, 2024
Hello Samsung Guru, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how valuable earbuds are to you every day for a range of activities and purposes. We would love to help you with any features that are causing frustration, and have provided a link to the full device manual and the Samsung Support Team to assist you in this matter. Thank you for being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Brikkman
from Baltimore MD
Expertise:Intermediate
Verified Purchase:Yes
Could be louder IMO.
They should included an external speaker for the find case function to make it easier to find.
They should included an external speaker for the find case function to make it easier to find.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US