Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jenn
Verified Purchase:Yes
Not very noise canceling. I can still hear people talking and banging gym machines.
Response from Samsung USBy Social Commerce, October 10, 2024
Hi Jenn, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ANC setting of your earbuds are to you every day for a range of reasons. The ANC setting with the brand new buds works like never before and can be manually adjusted in the intensity to prevent more audio from coming through or less depending on your preferences. We have provided a link to an article to help you with the ANC setting, and another to the full device manual to help you with the new adjustable settings. We have also provided a link to the Samsung Support Team if you believe your earbuds are not functioning properly. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 5, 2024
Posted by: EarnestJ5
I bought these about a month ago and love them I would recommend these to family
Written by a customer while visiting Samsung US
Posted by: Vanessa
from Washington State
Expertise:Beginner
Verified Purchase:Yes
The sound quality is excellent, and the button functions for skipping songs, pausing, and playing are intuitive. However, they take a bit of time to get used to, especially when compared to the Buds Pro 2. Overall, it is a great upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dani Francisco
from Corvallis, Oregon
Expertise:Intermediate
Verified Purchase:Yes
Honestly, these are the best earbuds I've ever had; they stay in my ears and don't fall out easily, the sound they produce is loud and crystal clear, taking phone calls with them is super easy, and I love the flare the lights on the outside gives them. My favorite thing about these earbuds is the adaptive noise control, its very accurate and helps me hear my environment while also giving me a good listening experience. 10 out of 10 would recommend to anyone who values a good listening experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Abenezer
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds but keeps falling out during exercise or when ever it's warm outside.
Features
4
Performance
5
Design
3
Value
2
Response from Samsung USBy Social Commerce, October 10, 2024
Hi there Abenezer, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a secure fit is to you every day, and wanting to have an uninterrupted listening experience. We would love to help you with the fit of your device, and have provided a link to an article to help you troubleshoot this experience the placement of your earbuds. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We also recommend always ensuring your earbuds are clean and dry before placing them in your ears, and before placing them back in the charging case. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: a1i G
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Great sound and stylish look, fits just right too!!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
Expertise:Intermediate
Verified Purchase:Yes
Like them. Fit better than the last pair and sounds great.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Dave
from Tucson, AZ
Expertise:Intermediate
Verified Purchase:Yes
I was thinking they were like the wires samsung buds that came out years ago that was perfect buds for sound and fit only problem they were wired. Was super excited about these buds because of that and it turned out to not even being close to that product. I have the first galaxy buds and the sound quality is the same nothing special. The fit for the galaxy buds are better to. When i go to the gym I have to constantly adjust the fit because the movement dislodged the buds. I have tried all the rubber fittings and none work. I only continue to use them now for battery life and because it's the new style otherwise I'd choose my galaxy buds that I got almost 10 years ago now.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, October 10, 2024
Hey Dave, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would love to help you have the best experience possible with your device and troubleshoot any frustration you may be experiencing. For the fit of your device, we have provided a link to an article to help you with the fit and security of the earbuds for all of your daily activities. We also recommend doing a fit test with your earbuds while you are connected to the Samsung Wearables App. For the audio quality, we have provided a link to the full device manual to help you troubleshoot the audio profile to best align to your listening preferences. We have lastly shared a link to the Samsung Support Team to offer additional assistance for any frustrations or answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US