Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
So close to great, but just good
on October 8, 2024
Posted by: RealCV
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
They feel really great in the ear. Light and balanced without worries of them falling out. I have trouble with calls and being told I am muffled until I crank the angle to point the mic directly at my mouth. which is then a little uncomfortable for my personal ear type. They are my top 2 headphones right now, but I think the biggest miss on them is not having Multipoint Bluetooth. Switching is not that great when using a PC and tablet as second screen, then having your phone ring. Multipoint would just be so much better like my other favorites.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them
on October 8, 2024
Posted by: Ang lynn
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I have had many different buds over the years, but these are the best hands down. They fit the ear perfectly and the features make them so worth the money.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great ear buds
on October 7, 2024
Posted by: Winchai
[This review was collected as part of a promotion.] The noise cancelation is better the my buds 2 pro so it makes my studying easier in noisy environments. I can easy get the galaxy AI to translate for me as well when watching content in another language
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 16, 2025
Thanks for reaching out, Winchai. We’re excited to hear about your experience with the Galaxy Buds3 Pro! It’s great to know that the enhanced noise cancellation makes your study sessions easier in noisy environments. Our advanced Active Noise Cancellation technology truly helps to create a focused atmosphere, setting a new standard compared to previous models. It’s also fantastic that you’re taking advantage of the Galaxy AI for translation while enjoying content in different languages! The seamless integration is designed to enrich your overall experience and bring the world to your fingertips. We’re confident that the Galaxy Buds3 Pro will continue to impress you with its features and performance. If you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new style!
on October 7, 2024
Posted by: GixxerGirl1000R
[This review was collected as part of a promotion.] I've been have buds since they 1st came out and have gotten the newest pair everytime they came out and by far these are the best ones. They look better than and previous models, they sound better, more control options as I can speak to change my music which is very convient when I wear them in my motorcycle helmet. I'm super happy with these earbuds. If you on the fence just get em. :)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great with one major flaw
on October 7, 2024
Posted by: VoyagerTech
[This review was collected as part of a promotion.] I got the Galaxy buds 3 pro as soon as they were released. Then buds 3 pro sound great. The microphone on these are great. Noise cancellation could be better. However, one thing that I most frequently need to use is switch between multiple devices, which buds 3 pro don't have. If you are in Samsung ecosystem then maybe you would have better luck with switching between devices. But, these don't have true multipoint Bluetooth connection, which is why I may have to switch to other earbuds in near future.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 11, 2024
Hello VoyagerTech, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important being able to switch between devices is to you during the day for a range of reasons. We have provided a link to the Samsung Support Team below for your convenience. They can work with you through chat to best understand what devices you are using and attempting to switch between and help do their best to streamline this process. We have also provided a link to the full device manual that will highlight the ANC setting that can be manually adjusted to be more or less intense in blocking outside noises. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is perfect
on October 7, 2024
Posted by: Ilovesamsung
[This review was collected as part of a promotion.] This product is perfect. I love the way it fits in the ear. It does not fall out. Everything is out of touch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect fit finally
on October 7, 2024
Posted by: Mojo
from Tuscaloosa, AL
Expertise:Expert
I've had the 2s, pro 2s and these are THE BEST FIT YET. All other ones slowly slip as the day goes on. These stay put and I keep pushing them in thinking they are coming out, it's just a habit. I would recommend these to anyone. Good deal with the trade-in. I haven't gotten the case yet, but so far so good!!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable
on October 7, 2024
Posted by: Omnivore222
from Atlanta, GA
Expertise:Expert
Had these for a while and love them. I use then daily and listen to a wide variety of music. The sound is excellent and they are very comfortable. If I lost them tomorrow I'd buy another set.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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