The rubber surround that goes in your ear. the ear tips falls apart. it does not hold up, mine broke off after 2 weeks renders it useless. you can't put it back. Got some aftermarket ones they're okay but Samsung doesn't sell extra ear tips
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 14, 2024
Hey there Ben Z, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds are and the durability of your ear tips for a secure fit. We have provided a link to a video to help you change these with ease. We have also provided a link to the Samsung Support Team if you would like to discuss this matter further. We appreciate you beiing a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
The products are of exceptional quality, and the voice cancellation feature provides remarkable comfort in crowded environments. Overall, I am highly satisfied with the performance and functionality of the products.
[This review was collected as part of a promotion.] I wondered what was so great about the little stem. Well it's the added features that makes it worth it. Something fulfilling about that clicking feel.
Still needs to work on the adaptive ambient sound but I love how comfortable they are.
Value
4
Response from Samsung USBy R&R Team, January 22, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro! It's great to see that you are happy with your buds so far, especially the new design. The Galaxy Buds3 Pro feature customizable touch controls that enhance user convenience. These intuitive controls allow users to perform various functions such as pausing music, skipping tracks, and accepting calls with ease. The personalization aspect ensures that each user can tailor the controls to their preferences, making the listening experience more user-friendly and efficient. We noticed you may have some concerns regarding the ambient mode. We would love to gather some additional information about this so that we can ensure everything is functioning properly. Please reach out to us at Samsung Support so that we can look into this. We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I'm shocked at how amazing these sound! I thought nothing could top my first gen buds but this is truly a few light years ahead. The noise cancelation is out of this world. I always skip a generation as i was so satisfied with my older pair. Glad i got these.