Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Get These
on October 10, 2024
Posted by: LenN
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I am very pleased with the performance of theses head phones. The ANC is amazing and the sound quality is the best I have ever heard. Very pleased
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earphones
on October 9, 2024
Posted by: TheOG
from Minneapolis,MN
Expertise:Intermediate
Verified Purchase:Yes
Great fit, sound quality is amazing. I love how it cancels background noise.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
They're not as good as the buds 2 pros
on October 9, 2024
Posted by: Ben Z
from Oklahoma
Expertise:Expert
Verified Purchase:Yes
The rubber surround that goes in your ear. the ear tips falls apart. it does not hold up, mine broke off after 2 weeks renders it useless. you can't put it back. Got some aftermarket ones they're okay but Samsung doesn't sell extra ear tips
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 14, 2024
Hey there Ben Z, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds are and the durability of your ear tips for a secure fit. We have provided a link to a video to help you change these with ease. We have also provided a link to the Samsung Support Team if you would like to discuss this matter further. We appreciate you beiing a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The most comfortable wireless headphones
on October 9, 2024
Posted by: Mehmet
from PA
Expertise:Expert
Verified Purchase:Yes
My best business partner :) Soft,rapid and smart
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MUST HAVE!
on October 9, 2024
Posted by: Shae
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
I love the sound the design is beautiful! There a must have!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Airbud 3 Pro 🎧🎶 #NewRelease #TechGadget #Wireles
on October 9, 2024
Posted by: Nooristani
from Missouri
Expertise:Expert
Verified Purchase:Yes
The products are of exceptional quality, and the voice cancellation feature provides remarkable comfort in crowded environments. Overall, I am highly satisfied with the performance and functionality of the products.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I finally understand...
on October 9, 2024
Posted by: Doubled7227
[This review was collected as part of a promotion.] I wondered what was so great about the little stem. Well it's the added features that makes it worth it. Something fulfilling about that clicking feel.
Still needs to work on the adaptive ambient sound but I love how comfortable they are.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 22, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro! It's great to see that you are happy with your buds so far, especially the new design. The Galaxy Buds3 Pro feature customizable touch controls that enhance user convenience. These intuitive controls allow users to perform various functions such as pausing music, skipping tracks, and accepting calls with ease. The personalization aspect ensures that each user can tailor the controls to their preferences, making the listening experience more user-friendly and efficient. We noticed you may have some concerns regarding the ambient mode. We would love to gather some additional information about this so that we can ensure everything is functioning properly. Please reach out to us at Samsung Support so that we can look into this. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lightyears Ahead!!!
on October 9, 2024
Posted by: Gavin Gregory
from New York City
Expertise:Intermediate
Verified Purchase:Yes
I'm shocked at how amazing these sound! I thought nothing could top my first gen buds but this is truly a few light years ahead. The noise cancelation is out of this world. I always skip a generation as i was so satisfied with my older pair. Glad i got these.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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