Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Gift for friend
on October 10, 2024
Posted by: Casey
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Got them for a friend and she loves them. Says the bass is great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bud pro 3
on October 10, 2024
Posted by: P shah
from North carolina
Expertise:Expert
Verified Purchase:Yes
Very good..5 star product. I highly recommend that you buy this product. Great quality voice and really noise cancelling.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds!
on October 10, 2024
Posted by: Patrick A
from Fort Worth, Texas
Expertise:Expert
Verified Purchase:Yes
Awesome sound quality! Great style! Would definitely recommend!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Galaxy Airpods Pro are Here and They're Great!
on October 10, 2024
Posted by: Erick Kelly
Verified Purchase:Yes
The best overall earbuds Samsung has ever made. They sound great, battery is great, the feature set is great and the ANC/transparency is great. The reason for 4 stars is due to the awkward way you put the buds in the case and the lack of true multipoint. I also would like to see a stabilizer/wing option for more stability, but I feel like that's more personal preference so I didn't knock them for that.
Response from Samsung USBy R&R Team, December 18, 2024
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Erick. We're thrilled to see that you appreciate the exceptional sound quality, impressive battery life, and advanced features, including active noise cancellation and transparency modes. Your input regarding the charging case and multipoint connectivity is valuable, and we take customer feedback seriously as we continue to enhance our products. We're always striving to improve stability and comfort, and we appreciate your suggestions. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Earbuds
on October 10, 2024
Posted by: K_ife
Verified Purchase:Yes
After having the galaxy buds 3 pro for a month. I enjoy using them. I enjoy the noise cancelation and the great sound of the music using the buds. The customization on the app is good and fun to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 22, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro with us. We're elated to see that you are enjoying your new buds, especially features like Active Noise Cancellation and the customization features offered on the Wearable app. We recommend trying out the AuraCast feature. With AuroCast you can, share your sound with those around. You can connect multiple pairs of Buds to a TV or smartphone. Now you can stream audio across even more connected devices. Perfect for sharing experiences with friends, from silent discos to movie nights. Once again, we appreciate your helpful feedback. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love then them
on October 10, 2024
Posted by: JayR
from Jersey City, NJ
Expertise:Expert
Verified Purchase:Yes
Love them. Super comfy and they work amazingly. Translate mode is super easy to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great but fit isn't.
on October 10, 2024
Posted by: Nick
from New Jersey
Expertise:Expert
Sounds really good. I am a fan of the design but you get 2 stars knocked off for comfort and fit. The seal isn't as good as it should be and Samsung should send a lot more additional ear piece options to help with that for the price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 14, 2024
Hey there Nick, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the seal and secure fit of your earbuds are to you every day, and we would love to help you troubleshoot this matter. We have provided a link to an article to help you with the optimal placement of your earbuds. We also recommend doing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have lastly shared a link ot the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very happy
on October 10, 2024
Posted by: ChunBer
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
These ear buds exceeded my expectations.
Comfort:
The wing tips or the plastic buds really helps with staying intact in my ears. They are very comfortable.
Audio:
The ANC is fantastic. It blocks out outside noise, but at times I get really high pitched reverb. Although, I would not recommend ANC mode when biking or doing outside activity because it really blocks out the sound.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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