Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
A high-quality headset with one minor drawback.
on October 11, 2024
Posted by: Lorenzo
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
The audio quality and design are excellent, and the lightweight construction ensures a comfortable fit. The connection is stable and reliable. However, it would be beneficial to have the option to activate the light from within the Wear APP, as it can be challenging to activate it from the stem at times. Despite this minor inconvenience, the headset offers an impressive battery life and overall performs exceptionally well.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most comfortable quality of sound you need!!!!
on October 11, 2024
Posted by: Dina
from Dayton OH
Expertise:Expert
Verified Purchase:Yes
Fantastic earphones. Great sound quality. It's nice it can repeat to you the notifications you get that you set. It will even read a detailed message. They last longer than the other Galaxy buds but not by much. I wish they would last for at least 6 hours of music listening. They do charge pretty quickly. Overall fantastic buy!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeremy
from Iowa
Expertise:Expert
Verified Purchase:Yes
They're ok. Using the button on the buds is not convenient, mor consistent for me
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 15, 2024
Hi Jeremy, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand that the new design of these earbuds and change to the touch settings can take some time to adjust to as you begin to use thse earbuds. We have provided links to the full device manual and the Samsung Support Team. These resources can help you align the settings to your preferences and needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Erica
from Jc., TN
Expertise:Beginner
Verified Purchase:Yes
I really like them so far sometimes fall out of my ear
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 29, 2024
Hello there Erica, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the audio quality and features of your new earbuds. We have provided a link to an article to help you troubleshoot the fit, and recommend making use of the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if this matter continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: scherfc
Verified Purchase:Yes
Great Sound, comfortable fit and functions. Highly recommended
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
pretty expensive to be honest i was expecting little bit more like talking and light equalize my voice would be dope
Response from Samsung USBy Social Commerce, November 29, 2024
Hello Kerry Kaberga, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important it is to our customers to feel that they have made a good investment in their chosen devices. Without knowing what features you are referring to specifically, we have provided a link to the full device manual to help you best align your earbuds to your preferences. We have also shared a link to the Samsung Support Team if you are ever interested in one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Linus13
from Pembroke Pines, FL
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are falling out several times every day I use them at the golf drive range, no matter what tip size I use
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 15, 2024
Hello Linus13, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have your listening experience interrupted by the earbuds not staying in place. We have provided a link to an article to help you with the placement. If you haven't done so already, we also recommend doing a fit test while you are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Richmond
from Bronx New York
Expertise:Expert
Verified Purchase:Yes
Great experience. With the buds. Feels ansd sounds better than the prior one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US