Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Sounds great easy to use.
on October 14, 2024
Posted by: Anonymous
from Modesto, Ca.
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Buds 3 Pro are very great and very easy to use compare to the Buds Pro 2. I love how the volume control on the buds is so easy to use they sound real good. I enjoy mine.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Discharge too quickly when unused
on October 14, 2024
Posted by: Electrical_Engineer
Verified Purchase:Yes
I have four pair, two white and two silver. All of them noticeably lose battery charge after two or three days with the case closed and not being used at all. The earbuds and the case in 24 hours can be down to 89% for the case and 100% for the earbuds. After 3 days the case for all of them, unused is around 50% or lower and the earbuds might be 80% or less. This requires regular charging which is going to wear out the batteries sooner than if the buds and cases could retain their charge.
Response from Samsung USBy Social Commerce, October 15, 2024
Hello there Electrical_Engineer, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the battery and reliability of your earbuds are to you every day. We have provided a link to an article to help you with the battery of your earbuds, and another to the Samsung Support Team. These experts can work with you on any aspect of your device you believe may not be operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Buda3 pro
on October 14, 2024
Posted by: Nava
from Fl
Expertise:Intermediate
Verified Purchase:Yes
Cómodo no molestan oído y d buen sonido d calidad yo lo uso con mi tab s9 ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Buds
on October 14, 2024
Posted by: Daddyben
[This review was collected as part of a promotion.] Upgraded from the Buds 2 pro and am nothing but amazed. I use the galaxy AI to help with music and the noise cancelation is astounding. It is a big boon to life at work, home, and working out as far as listening to music goes. The sound quality on calls is awesome and people can't even tell I'm using them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good product
on October 14, 2024
Posted by: Alex
Verified Purchase:Yes
Ergonomic Design: Samsung earbuds are typically designed to fit comfortably in your ears, even during extended wear.
Secure Fit: The included ear tips and sometimes wing tips help ensure a secure fit, preventing the buds from falling out.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not to bad
on October 14, 2024
Posted by: John Walker
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Samsung needs to put memory ear tips or wing on their buds so the ear buds don't fall out when your ear sweat a bit. Not a fan of the styling either.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, December 6, 2024
Hi there JTMAN, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the ideal fit of your earbuds is to you for a range of different tasks and activities every day. We have provided links to an article to help you with the placement and another to help you change the ear tips to the best size for your ears. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Them
on October 14, 2024
Posted by: Joec
from Bolton, Ms
Expertise:Expert
Verified Purchase:Yes
Love what all they can do. They fit really well. The color arevreally cool.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My review
on October 14, 2024
Posted by: Donna S
from Cape May Court House, NJ
Verified Purchase:Yes
Love these earbuds. The sound quality is amazing. The fit is perfect!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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