Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Gabriel Beltran
from Austin texas
Expertise:Intermediate
Verified Purchase:Yes
Excellent upgrade at a good price buds pro 3 are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: scott
from long island ny
Verified Purchase:Yes
you get a lot of feedback joice, buds never fit right and dont sit in ear correctly.They always feel like they're going to fall out of ear and sometimes they do. not worth the price.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 16, 2024
Hey there Scott, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot any frustration that may be occuring with your device and have the best experience possible. We have provided links to articles to help you with the audio quality and fit of your earbuds. We have also provided a link to the Samsung Support Team if you continue to experience frustrations with your earbuds or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Rob_L
Verified Purchase:Yes
Great sounding wireless earphones. I only wish there was an option for a larger tip (I have large ear canals) or that the tips weren't proprietary so I could use something like SpinFit in an XL. Otherwise, I'm very pleased with the Buds3 Pros.
Response from Samsung USBy Social Commerce, November 27, 2024
Hi there Rob_L, we are grateful for your feedback on your Samsung Galaxy Buds3 Pro. We couldn't be happier to know you are so pleased with the audio quality and daily listening experience with your new earbuds. We have provided a link to the Samsung Support Team if you are curious about any potential options to help you with the fit. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Yubesh
Verified Purchase:Yes
I really like the sound quality and the feature on it. But still it fall off sometime when I have doing my cardio like jogging and Zumba.
Response from Samsung USBy Social Commerce, December 5, 2024
Hey there Yubesh, thank you for sharing your thoughts on your Samsung Galaxy Buds3 Pro with us. We are pleased to hear you are overall happy with the audio quality and features of your new earbuds. We have provided a link to an article to help you with the fit of your earbuds, and recommend using the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if this experience continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kim C
Verified Purchase:Yes
These are definitely quality earbuds! Love how it decides when to filter out ambient noise, really helpful in crowds or other noisey situations.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Gretchen
from Las Vegas NV
Expertise:Intermediate
Verified Purchase:Yes
Will not stay in my ear. Uncomfortable. They have really cool features but after about 10 mins they start coming out of ear and hurt. I have tried exchanging the tips but it did not help.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Response from Samsung USBy Social Commerce, October 16, 2024
Hey Gretchen, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the features and functionality of your earbuds, and we would love nothing more than to help you with the fit to have that optimal experience. We have provided a link to an article to help you troubleshoot this experience, and recommend performing a fit testwith your earbuds when you're connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: iiivvyyy
from Newport News, VA.
Expertise:Expert
Verified Purchase:Yes
the sound is deep, & they stay in place (previous earbuds always fell out) Using the stem w/stroking feature (LOL) takes a little getting used to, since I'm now programed with their old school tap controls.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on October 14, 2024
Posted by: Bdosier80
from Topeka, KS
Expertise:Expert
I love these ear buds. I traded in both my Buds live and my Buds pro 2 for one of each of the 3's. Gave the pro to my husband and kept the pro's for myself. The battery is better than any of the others I've ever had. The sound quality is great compared to the 2's and Live. These seem to stay in my ears better.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US