Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Design and sound
on October 14, 2024
Posted by: TwinBuds
[This review was collected as part of a promotion.] Love the new design and sound quality of the new bud 3 pros. I've had every model since the original and these are a huge step forward.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Earbuds
on October 14, 2024
Posted by: ShyGaz
[This review was collected as part of a promotion.] Great sound quality, very compatible with my Samsung device. Amazing purchase. ANC is great.
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there ShyGaz, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are ecstatic to hear you are loving the use of your new earbuds and finding the audio quality to be so wonderful for you needs and wants. We have shared links to the full device manual and the Samsung Support Team to offer additional features that may further enhance your experience and answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever
on October 14, 2024
Posted by: VinnyT
[This review was collected as part of a promotion.] I love these buds. They fit comfortably in my ears and I love the light feature. I wish they would light up as the music played but overall the sound quality is too notch.
Value
5
Written by a customer while visiting Samsung US
Posted by: BKNYC
from New York
Expertise:Intermediate
Verified Purchase:Yes
Excellent pair of buds to replace my previous Pros. I like them because they are lightweight and seem to be a nice improvement in noise cancellation and sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Johnnydee
from Homosassa florida
Expertise:Intermediate
Verified Purchase:Yes
These are the best buds I have owned. They sound great and fit well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesus
Expertise:Expert
Verified Purchase:Yes
I love the galaxy buds 3 pro it has a cool sound bass when they're listening to music. And we're talking on the phone, you can hear the other person nice and 100% recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Most important improvement is enough
on October 14, 2024
Posted by: Theo
The most important thing about ANC headphones is the ANC and this is a CLEAR improvement on the old model. Almost as good as some over ear headphones. But it doesn't make up for the lack of ear buds to fit all ear canals with their being no mold option and only 3 bud fits where 2 of them feel exactly the same. the connectivity to devices that aren't Samsung is way to inconsistent for this price point,(I'm clear on SDLC) overall I'm disappointed because it was so promising.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hey there Theo, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day. We would love to help you resolve any frustration that you are experiencing and help you have the best experience possible with your earbuds. We have provided links to articles to help you with the fit and connection of your earbuds. We have also provided a link to the Samsung Support Team if you would like assistance with any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MattB
from Spokane, WA.
Expertise:Beginner
Verified Purchase:Yes
These are, by far, the best earbuds I have ever experienced. Very good sound quality and the features are amazing. I would definitely recommend these to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US