Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
The sound is excellent.
on October 14, 2024
Posted by: Buds3Love
[This review was collected as part of a promotion.] I love the sound; it's excellent! When you put them on they cancel out the sound, they work very well! The only thing I didn't like was that when I went to change the ear pads, they broke, and it was very difficult to change them.
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there Buds3Love, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are so in love with the listening experience you are having with your new device. We have provided a link to a video to help you change the ear tips with ease. We have also shared a link to the Samsung Support Team to offer assistance if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
These little guys sound amazing
on October 14, 2024
Posted by: gtqphoto
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro sound so incredible, they fit well too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing sound
on October 14, 2024
Posted by: warang
[This review was collected as part of a promotion.] I already have a bose quietcomfort ultra but now I prefer use my Samsung galaxy buds 3 ultra, more comfortable and amazing noise canceling.
Value
5
Written by a customer while visiting Samsung US
Posted by: NoVa
from New York
Expertise:Beginner
Verified Purchase:Yes
No complaints, great experience. Was able to tracked the item while in transit.
I would recommend this to a friend!
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on October 14, 2024
Posted by: DefinitelyNotDave
[This review was collected as part of a promotion.] Great buds, great featuress. I use the Galaxy Ai interpretation feature a lot. Why 4 stars? Simply how awkward it is to put them back in the case. I feel like Jeff Daniels in The Newsroom scene where he can't put his pants on without putting both legs in one side. The little twist you need to do to line up the triangle makes me drop the bud 3/5 times. Great noise cancelation and ambient sound i actually use unlike every other product, samsong or not, that has offered me the feature before. Solid 4/5 stars Nd 5 if you get the magnets to just pull the bud in the right way like my old ones did.
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hi there DefinitelyNotDave, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are very happy to hear you are finding the usage of your earbuds overall to be great in audio quality and the enhancements of Galaxy AI. We have provided a link to the Samsung Support Team if you ever have questions or would like assistance with any of your samsung products. Thank you for being a Samsung customer. -Elizabeth
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
The best buds ever
on October 14, 2024
Posted by: Budsguy
[This review was collected as part of a promotion.] These are awesome. Greaf battery life. Sound is amazing. Very comfortable. Don't hesitate these are worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works Great for Me
on October 14, 2024
Posted by: PurpleHeartd
[This review was collected as part of a promotion.] Love these earbuds. I also love the design. They feel a little big in my ear which is why I think a lot of people were trying to change the tips right up front... It's too bad there was a problem with those original tips. I have the original buds and I felt mine preparing to rip while trying to change the tip so I just left them alone.
Been working great.
The noise cancellation is not as good as the buds Pro 2, but if I had never had those I would have thought these are great. Still giving five stars but wanted to point out the problems for future reference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 Pro = awesome!
on October 14, 2024
Posted by: Ionlybuysamsung
[This review was collected as part of a promotion.] The new Galaxy Buds 3 Pro are amazing! The long life, sound quality, and ease of use makes them great! The Galaxy AI that was added to them makes them a step above the rest! Thank you Samsung, these have been the buds I've been waiting for!
Value
5
Written by a customer while visiting Samsung US