Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kashe
from SC
Expertise:Expert
Verified Purchase:Yes
Good sound, doesnt stay well in your ear. Not a good fit.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hey Kashe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a new set of earbuds that are not meeting your expectations for the fit. We have provided a link to an article to help you with the placement, a link to a video to help you change the ear tips, and recommend performing a fit test with your device. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Illia
Expertise:Expert
Verified Purchase:Yes
Comfortable and stylish earbuds that provide great sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
King Buds 3 pro
on October 15, 2024
Posted by: Zanadaouda71
[This review was collected as part of a promotion.] With my buds 3 pro I am totally satisfied and I use my headphones at work at sport and I receive my calls directly translated thanks to Galaxy AI. The sound quality is undeniably extraordinary. I'm 53 years old and God only knows how much I love good sound without being an expert. And in this area the Buds 3 Pro is the king
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need extra small ear tips
on October 15, 2024
Posted by: Ramie949
I would rate higher but can't locate extra small ear tips
Response from Samsung USBy Social Commerce, October 16, 2024
Hi Ramie949, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the fit of your earbuds are to you every day. We do offer additional ear tips with the device in a larger and smaller size in a small cardboard box that also includes the charging cable with your device. We have also provided a link to the Samsung Support Team to offer any available options for a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Malik
Verified Purchase:Yes
Great buds and the fit is on point. I love the sound quality as well
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound
on October 15, 2024
Posted by: CliffO2024
[This review was collected as part of a promotion.] I haven't used the GALAXY AI feature since my phone is old but the sound from these buds is incredible. The fitment is the only reason they don't get 5 stars. Would recommend.
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there CliffO2024, thank you for taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We are ecstatic to hear you are pleased with the enhanced audio quality of your new buds and that you are getting a great listening experience for all of your favorite media. We have provided a link to an article to help you with the fit of your earbuds, and recommend doing a fit test as a follow up in the Samsung Wearables App. Finally, we have shared a link to the Samsung Support Team if you would ever like to use the chat function for one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Wires0610
from Ewa Beach, Hawaii
Expertise:Intermediate
Verified Purchase:Yes
Light, advanced,feature rich and stat of the art. I really enjoy the rich crisp sound and comfortable feeling of these buds. My favorite buds yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible sound
on October 15, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Incredible sound, noise can telling is amazing amd fit.is nice. I use them to do yard work alot. No issues listening on my zero turn mower.
Value
5
Written by a customer while visiting Samsung US