Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Galaxy buds 3 have problems
on May 21, 2026
Posted by: FoxMcCloud
[This review was collected as part of a promotion.] The features of the galaxy buds 3 pro are good because of the galaxy ai features but the earbuds will make a static noise when in noise canceling if no audio is being Played. If you are hold your earbuds outside of the case they may make a loud squeaking noise that is annoying.
Value
3
Response from Samsung USBy R&R, May 22, 2026
Hello FoxMcCloud,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The features, sound quality, and seamless connectivity contribute to the enjoyable Galaxy audio experience for many users. If you're experiencing a static sound when the features are turned off, it might be helpful to run a software update.
When an update is available for the earbuds, the Galaxy Wearable app will notify you with a pop-up. Just tap "Update" and follow the prompts. The earbuds will disconnect from your phone during this process. Once the update is complete, they will automatically reconnect.
To manually check for software updates, follow these steps based on the type of earbuds you have:
1. Insert the earbuds into the charging case, leaving the lid open.
2. Open the Galaxy Wearable app on your phone or tablet, and tap "Earbud settings."
3. Tap "Earbuds software update," then tap "Download and install." The update process will begin if an update is available.
For more information on keeping your Galaxy Buds3 Pro up to date, please refer to the link below.
We appreciate your participation in the Samsung community!
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The features, sound quality, and seamless connectivity contribute to the enjoyable Galaxy audio experience for many users. If you're experiencing a static sound when the features are turned off, it might be helpful to run a software update.
When an update is available for the earbuds, the Galaxy Wearable app will notify you with a pop-up. Just tap "Update" and follow the prompts. The earbuds will disconnect from your phone during this process. Once the update is complete, they will automatically reconnect.
To manually check for software updates, follow these steps based on the type of earbuds you have:
1. Insert the earbuds into the charging case, leaving the lid open.
2. Open the Galaxy Wearable app on your phone or tablet, and tap "Earbud settings."
3. Tap "Earbuds software update," then tap "Download and install." The update process will begin if an update is available.
For more information on keeping your Galaxy Buds3 Pro up to date, please refer to the link below.
We appreciate your participation in the Samsung community!
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung wins again
on May 21, 2026
Posted by: Bigfreek
[This review was collected as part of a promotion.] Absolutely love these Galaxy Buds pro 3. I only upgraded for the Galaxy Ai features avaliable on the new buds. Otherwise id still be using my old Galaxy buds because they still sound great and hold a charge.
The Buds 3 pro do have a bit better sound and the bass is clearer though. Would definitely recommend anyone to get them.
The Buds 3 pro do have a bit better sound and the bass is clearer though. Would definitely recommend anyone to get them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Your new galaxy phone companion
on May 21, 2026
Posted by: Coal2026
[This review was collected as part of a promotion.] Overall rating : 8/10
Galaxy Buds3 Pro are an upgrade from my Airpods Pro 2. Noise cancelling and ambient noise reductions performed above average compared to alternatives. Real-world battery life averaged around 5 hours with noise cancelling on.
Galaxy Buds3 Pro are an upgrade from my Airpods Pro 2. Noise cancelling and ambient noise reductions performed above average compared to alternatives. Real-world battery life averaged around 5 hours with noise cancelling on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Trying out the new design
on May 21, 2026
Posted by: AudioGuru78
[This review was collected as part of a promotion.] Pros: They sound great. Lots of features to make them customizable. I love that the support lossless audio. I also love the voice controls. They stay in my ears better than any of the other buds I have had. I like the Galaxy AI features as well. The translation feature is awesome for my job.
Cons: Battery life is sub par if you have all the features on. I don't love the case. I tend to drop things and had to get a locking case. You will get feedback putting the buds in your ears. White noise is loud with ANC on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Compact and great sound
on May 21, 2026
Posted by: GalaxyVato
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are are a great upgrade from the previous Buds versions because of the automatic ambient sound features and the improved bass sound. These buds are easier to use because the volume can be increased or decreased by simply sliding my finger up or down on one of the buds and the pinch feature to pause/play or answer/hang up is also a great upgrade. I like the Active Noise Canceling setting because it can automatically turn on the ambient sound whenever a voice or siren is detected which is useful when listening to music at work and suddenly someone begins talking to you. I've used these buds for video call meetings and they are excellent at canceling outside noise so I can only hear the people in the meeting. The sound quality for music is also very good. The equalizer is very versatile and I can adjust it to make songs sound very rich. I never have any problem getting enough bass from these buds either. All in all these buds come very handy in my daily routines, especially at work. They're one of my favorite devices from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI translator
on May 21, 2026
Posted by: Eyebrows
[This review was collected as part of a promotion.] Love all the features to these buds. Awesome sound, gps, everything. Really awesome that it has 360 sound that makes it alot better on the hearing. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They sound great
on May 21, 2026
Posted by: MickeyJtheDude
[This review was collected as part of a promotion.] GalaxyAI is very helpful while using this device. I found the battery life to be solid, the wireless charging works quickly and enables continued listening throughout my day. I also enjoy hands free voice commands to easily access additional features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They sound great
on May 21, 2026
Posted by: TheDude
[This review was collected as part of a promotion.] GalaxyAI is very helpful while using this device. I found the battery life to be solid, the wireless charging works quickly and enables continued listening throughout my day. I also enjoy hands free voice commands to easily access additional features.
Value
5
Written by a customer while visiting Samsung US