Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bobby
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Sound quality is great. They only stay in when I am not moving. If I turn my head they fall out. They don't come with different size ear cups.
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy Social Commerce, October 25, 2024
Hi Bobby, thank youfor your feedback on your Samsung Galaxy Buds3 Pro. We love hearing that you are enjoying the enhanced audio quality of your earbuds every day. We would love to help you have the best experience possible with your earbuds and torubleshot the fit. We have provided a linkt o an article to help you troubleshoot the fit of your earbuds. You should have received additional ear tips with this device in a small cardboard box that also contains the charging cable for your earbuds. We have provided a link to the Samsung Support Team if you did not receive the accessories in your purchase. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on October 24, 2024
Posted by: Galaxy21
[This review was collected as part of a promotion.] I had the buds 2 pro I love these maybe a little better because of the design the audio is amazing I like the voice command features and volume buttons .
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms_Kay
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
love love the new buds 3 pro. the sound is great and it fits better than my buds 2 for work outs
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Gene Mac
from Memphis TN
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is really good!!! Battery life is okay, but if you turn the lights on the buds it will eat up the battery!!! Overall no complaints! And the call connection is much better than my buds pro 2!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Gene Mac, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the usage and enhanced features of your earbuds. We have provided a link to an article to help you with the different battery features and settings. We have also provided a link to the Samsung Support Team if you are ever interested in assistance or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Jway
from Houston, Tx
Verified Purchase:Yes
Awesome sound ,good fit ,clear separation of clarity.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric 3
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Great easy pairing...easy to control..sound is awesome ...
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I don't like them
on October 24, 2024
Posted by: AngelC4
[This review was collected as part of a promotion.] I do not like these at all. I bought them and used them maybe 2 or 3 times. They do not stay in my ears. I miss the "beans" please bring that design back.
Value
1
Response from Samsung USBy Social Commerce, October 24, 2024
Hi AngelC4, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the secure fit of your earbuds with your device, and help you have the best experience possible. We have provided links to an article to help you find the ideal position, and another to a video to help you change the ear tips to the size that best aligns to your ears. We also recommend doing a fit test once you have your earbuds in your ears and are connected to the Samsung Wearables App. We have lastly, provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Kings
Expertise:Expert
Verified Purchase:Yes
I love the fit, compared to the buds pro I had. Feels great that I don't have to keep re-adjusting. Sound quality is impeccable too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US