Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Yolikins
Verified Purchase:Yes
Great buds for everyday use, much more comfortable then my old buds.
Written by a customer while visiting Samsung US
Customer Rating
5
Good bass and all around very good
on October 24, 2024
Posted by: MadHatter01
[This review was collected as part of a promotion.] I have several earbuds, these are a solid 9 out 10. The only issue is the code they use only works on certain phones. So if you want to use it with a laptop or another phone, you loose the lossless codec. Hopefully they release the codec for windows.
Going back to sound, it got bass for ear buds. They are comfortable to wear for hours and the noise cancellation works great
Value
5
Written by a customer while visiting Samsung US
Posted by: Robb with 2 Bs
from PNW
Expertise:Intermediate
Verified Purchase:Yes
Ear bud design was horrible, the way they fit in the case was weird and awkward to remove or put back in, they dont sound nearly as good as my Buds 2 Pros. Didnt like the stem design, hope they go back to the other form factor rather than copy other product designs. Sent back the earbuds and the case, Samsung said there was no case in the box and charged me for it.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 25, 2024
Hi there Robb with 2 Bs, we appreciate your eedback on your Samsung Galaxy Bds3 Pro. We completely understand how important the ideal listening experience is to you every day. We have provided a link to the full device manual to help you adjust the audio settings to best align to your listening preferences. This can also help you with the new stem design and the touch settings with this feature. We have lastly provided al ihnk to the Samsung Support Team. You can reach out to them through chat if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Would recommend
on October 24, 2024
Posted by: Naterfrumdecatur
from Jacksonville Florida
Expertise:Intermediate
Pros: sleek look, good sound, good noise cancelling. Fitment is pretty good. Ambient setting is a very nice feature.
Cons: during the usage of the ambient setting, if you grab the earphone just wrong, it will make a high pitched squeal in your ear that is rather uncomfortable .
Cons: during the usage of the ambient setting, if you grab the earphone just wrong, it will make a high pitched squeal in your ear that is rather uncomfortable .
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Naterfrumdecatur, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are overall enjoying the features and usage of your earbuds. We have provided a link to the full device manua to help you determine the exact location of the microphone of your earbuds to help you prevent the accidental feedback you mention experiencing during placement or adjustment. We have also provided a link to the Samsung Support Team if you have questions or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Edward
Verified Purchase:Yes
Never had one of these style of earplugs. I'm truly surprised on the quality of the sound. Fits well. Better than any earplug i currently have. We'll done.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound 👏🏾 Great Features!!
on October 24, 2024
Posted by: BluesClues23
[This review was collected as part of a promotion.] I love the sound, the noise cancelation is really good whenever I want to zone in on my school work. Or for when I'm on my job and I need help communicating with my customers who speak different languages, galaxy ai helps me to better understand them and provide the best service or item that they need.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nash
from Denver
Expertise:Expert
Verified Purchase:Yes
Excellent improvement from previous Buds. Ability to customize fit and sound. Awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Echofield
from Elmhurst
Expertise:Expert
Verified Purchase:Yes
This bud will come off every time I need to band down to pick up things and it is very fast to come off.
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Echofield, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it can be to have a brand new device that is not meeting your expectations. We have provided a link to an article to help you with the placement, and would follow up with a fit test you can perform in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you ever have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US