Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Dan G
from Middletown ny
Expertise:Expert
Verified Purchase:Yes
The buds sound so good, the ANC is so much better and a bit more aggressive than my buds pro that I had. When on calls it does a really good job at suppressing background noise up to the point where people can't hear my dog bark anymore or hear random noises like me typing in my keyboard,I really recommend these,oh and the battery life has been really really good with anc active. Transparency mode is also really good,everything sounds clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: 1DRMRJR
Verified Purchase:Yes
Amazing and dynamic sound. Fits perfectly in my ears. I'm glad I updated!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Trevor
from Arizona
Expertise:Expert
Verified Purchase:Yes
Sound quality and fit is perfect. Controlls are a huge improvement over previous models. Definitely worth the upgrade! Best earbuds on the market!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 26, 2024
Posted by: Roxanne55
[This review was collected as part of a promotion.] After a few weeks of wear, I am impressed with these earbuds as basically I can use AI commands to control their features as well as controlling them with my samsung ecosystem; phone, ultra watch and tablet. I like how they automatically stop my music so I can hear conversation very clearly. Infact, can hear conversations from afar not normally heard without the buds. Noise cancelation and customization to my hearing is another useful feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Biggest fan of all things Samsung
on October 26, 2024
Posted by: Cloud9in3
[This review was collected as part of a promotion.] I have owned the previous buds and couldn't wait to get my hands or ears on this exciting device. I truly appreciate the time that was put into the best product period.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rloowey
from New york city
Expertise:Intermediate
Verified Purchase:Yes
I enjoy it for work but the active noise canceling is a hit or miss when I'm on the subway or at a train station.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 15, 2024
Hey Rloowey, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the features and overall usage of your earbuds. We would love to help you with the ANC setting you are using during your louder commute or other experiences. In the Samsung Wearables App you can adjust the ANC intensity with a sliding scale. We have provided a link to the full device manual to help you with this setting. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Joseph
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
Great TW headphones. Comfortable and the battery lasts a long time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James
Verified Purchase:Yes
Terrible. The earbuds every time I inserted them in my ear made a very high pitched squeal that hurt my ears. I returned them and requested my earbuds pro 2 back. I never had that issue with those.
Response from Samsung USBy Social Commerce, October 28, 2024
Hi James, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We completely understand how frustrating it is to have this experience you mention with the audio quality. This occurance usually happens when the microphone of your earbuds are obstructed during placement and adjustment. We are happy to hear you have found your ideal earbuds in the Samsung Galaxy Buds2 Pro, and hope you'll reach out to us again if you have questions or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US