Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Best Buds PERIOD
on October 27, 2024
Posted by: TheDonJ
[This review was collected as part of a promotion.] Stunning quality, design, sound and fit. Really useful Galaxy AI features and overall a solid quality bud. Great job Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good headphones!
on October 27, 2024
Posted by: SleepyKoala29
from Massachussets USA
Expertise:Intermediate
Verified Purchase:Yes
they look good and sound great but they always feel like they will fall out of my ears.
also been getting some issues with the left earbud not charging consistently
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 14, 2024
Hi Koala92, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are so pleased with the appearance and audio quality of your new earbuds. We would love to help you have the best experience possible with your earbuds and get the ideal fit you are seeking. We have provided a link to an article to help you with the placement and recommend doing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to assist you with the charging and any additional frustrations you may be experiencing. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The headphones are awesome some features fall shor
on October 27, 2024
Posted by: Davis
from Ohio
Expertise:Expert
Verified Purchase:Yes
Everything promised except for . If your not near the device you have no idea how much battery you have left , the lights could be somewhat of a indicator. The other thing is more of a pep peve , The cases on the samsung never evolve with a digital display or a more customized case .I mean if the case is a charge point then shouldn't it have at least a small feature like the find me app or a micr glow light ! I mean the case is clear as I said a pep peve.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Davis, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the daily usage of your new earbuds. We understand there are some features and appearance you would prefer, and we appreciate you sharing that with us as we continue to innovate our product line. We have provided links to the full device manual and the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could be better
on October 27, 2024
Posted by: Brian
from Rahway NJ
Expertise:Expert
Verified Purchase:Yes
I really enjoyed the features of the headphones and the detail they put behind the technology. The most disappointing thing about these headphones are that they do not hold in your ears. Anytime you're doing any form of fast walk, exercise or any form of quick movements, they tend to fall out your ears and again, this is dependent on your earlobe. As everybody is different, but this is very disappointed.Otherwise, they are great with all the features otherise this would been by far the best ear buds
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Brian, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the audio quality and overall detailed appearance of your device. We would love nothing more than to help you troubleshoot the fit of your earbuds for an uninterrupted listening experience for a full range of daily activities. We have provided links to an article and a video to help you with the placement and changing the ear tips to align to your ears. We also recommend doing a fit test with your earbuds while you are connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you continue to experience this frustration and would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MY GalaxyBuds Pro3 Awesome
on October 27, 2024
Posted by: JableCamp
[This review was collected as part of a promotion.] I've been using the Galaxy Buds Pro 3 for a while now, and I couldn't be happier with my purchase! The sound quality is incredible, delivering deep bass and crystal-clear highs that make listening to music a whole new experience. Noise cancellation works like a charm, blocking out background noise, so I can fully immerse myself in my playlists.
The battery life is impressive, lasting me through long listening sessions without needing a recharge. Plus, the buds are comfortable to wear, even for extended periods, and fit securely without feeling bulky. Pairing with my devices is fast and seamless, and the touch controls make it easy to manage calls, volume, and playback.
I used this buds with my Galaxys23Ultra and Galaxy Tab S9Ultra.
Maybe Im FanBoy because also I have the Galaxy Watch Ultra
Overall, these earbuds offer outstanding quality and are well worth the investment. Highly recommended!"
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
excellent sound, design not than excellent
on October 27, 2024
Posted by: Anonymous
Verified Purchase:Yes
The sound is excellent, the only problem is the design that when placing them in their charging station it is very common that it is a bit difficult at first when you put them on,
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Hector Lopez, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the new enhanced audio features of your earbuds. We understand that the new design can take some time to adjust to the motions required. We have provided a link to the Samsung Support Team if you have questions or experience anything out of the ordinary with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds i have had so far
on October 27, 2024
Posted by: Photo NationX
Verified Purchase:Yes
I love the sound, the tech is another reason why i love the buds but i wish samsung had accessories like ear hooks or memory foam ear tips cause these are very hard to find else where.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
not design for all
on October 27, 2024
Posted by: newday
Verified Purchase:Yes
this buds is too big for my ear. not comfortable at all.
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Newday, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot a comfortable fit for your earbuds and maximize your daily usage and experience. We have provided links to an article to help you with the placement, and another to a video to help you change the ear tips to the smaller size included with your device. We also recommend a fit test be performed with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance and options available to you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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