Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
The product has amazing features.
on October 28, 2024
Posted by: HZAIN12
[This review was collected as part of a promotion.] I'd be glad to offer my thoughts on the Galaxy Buds 3 Pro. The sound quality is quite impressive, with a noticeable richness and depth. Comfort is another strong point, as they fit securely and comfortably in my ears. Noise cancellation is effective, creating a serene listening experience. Battery life has been more than satisfactory for my usage habits. Overall, I'm very pleased with the Galaxy Buds 3 Pro.
Value
5
Written by a customer while visiting Samsung US
Posted by: Naram
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Not comfortable like buds2
Ears are plaining with few hours of usage.
Ears are plaining with few hours of usage.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Naram, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the comfort of your earbuds are to you for prolonged usage and thorough enjoyment. We have shared a link to an article to help you directly with this experience, and also recommend doing a fit test with your earbuds connected in the Ssamsung Wearables App. We have also shared a link to the Samsung Support Team if you continue to experience this frustration or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The latest and greatest buds!
on October 27, 2024
Posted by: AllAboutTheTech
[This review was collected as part of a promotion.] I had rocked my gals buds pro 2's since they came out and when these popped up in the Samsung shop I instantly switched. Could not be happier to upgrade to these! With all the galaxy AI features and how they seamlessly integrate with the rest of the Samsung ecosystem these buds are the perfect fit for not just my ears but also my needs.
Value
5
Written by a customer while visiting Samsung US
Posted by: papadukes
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Buds3 only slightly better than buds2, blade is hard to use , hopefully Samsung will improve on blade sensitivity on next year's model
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hello there Papadukes, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the audio quality of your earbuds, and we would love to hep you maximize your daily usage of your device. If you are finding the blades not to your liking with the pinch settings, we have provided a link to the full device manual to highlight the voice control settings you can use that may be more to your preference. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: ragusowe
from Hollywood, FL
Expertise:Intermediate
Verified Purchase:Yes
Live this Buds3. New design. Better as Buds2 Pro. With trade in the price is accessible.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SH27
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
They don't fit your ears as well as the Galaxy Bud Pro2, they fall out all the time, trying to pinch them instead of being able to tap makes them useless will running or cycling.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there SH27, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable the ideal, secure fit of your earbuds is for a wide range of daily activities. We have provided a link to an article to help you with the fit, and another to a video to change the tips to best size to fit your ears if necessary. We have also shared a link to the full device manual to help you with the voice controls if you are finding the pinch to be incompatible with your physical activities. We have also shared a link to the Samsung Support Team if these resources do not help you resolve this matter or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING BUDS
on October 27, 2024
Posted by: Jash4samsung
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro are a remarkable upgrade in the wireless earbuds space, combining cutting-edge technology with superb sound quality. Featuring Galaxy AI, these earbuds intelligently adapt to your surroundings, optimizing audio performance and noise cancellation for a personalized listening experience. The sound quality is exceptional, with rich bass, clear mids, and detailed highs that bring music, calls, and videos to life.
Active Noise Cancellation (ANC) has been significantly enhanced, effectively blocking out background noise, whether on a bustling commute or a noisy office. The AI-based Voice Detect feature is a game changer, automatically lowering the volume and switching to Ambient Mode when you start talking, allowing for seamless conversations without manually adjusting settings.
The ergonomic design ensures a comfortable, secure fit for extended wear, and the multi-point connection feature allows effortless switching between devices. Battery life is strong, providing plenty of playback time, and the quick charge functionality gives hours of listening with just a short charge.
With its seamless integration into the Galaxy ecosystem, instant pairing, and intelligent audio adjustments, the Galaxy Buds 3 Pro set a new standard for wireless earbuds. They’re a perfect blend of style, innovation, and superior audio performance, making them a top choice for both casual listeners and audiophiles alike.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ANC
on October 27, 2024
Posted by: Sayyid
Expertise:Expert
I am very happy with my purchase. And Love Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US