Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Reap
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Great ear buds. Only thing I think would fix this is better ear fitment. After wearing them for a bit they want to fall out. Sound is good. Noise cancelling works well. Just need better fitment for ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Social Commerce, November 14, 2024
Hi thee Reap, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are overall pleased with the features and capabilities of your earbuds. We would love to help you with the fit, and we have provided a link to an article to help you with the placement. We also recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if you would like, or help you with any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade!
on October 28, 2024
Posted by: Sam143sung
[This review was collected as part of a promotion.] Love the new headphones they are really great and definitely feels like an upgrade in my ears.
Love the AI features that we have with the headphones especially ambient listening it is very spot on and definitely helps when you're out in public. ANC is very good for the smaller in the air version. I can't quite get a good fit on my left ear but I still have great ambient and Anc listening. Most of the wearable functions that we have been accustomed to are spot on.
Have used them out in terms of walking and having a chat in a crowded place and the buds were really responsive and clear for me and the people I was talking to. The design is pretty sweet as well Love the new lighting and the touch controls. Works well with my watch and my phone and a Windows computer, without any loss in quality which is pretty nice that means I can use it at work.
All in all a great upgrade.
(This entire review was written with my headphones mics.)
(This entire review was written with my headphones mics.)
Value
5
Written by a customer while visiting Samsung US
Posted by: Francisco
Verified Purchase:Yes
I like it theyre some of the best earbuds out there they fit well and have amazing noise cancelling. Really cool audio features and ways to customize them.
Written by a customer while visiting Samsung US
Customer Rating
5
From Pixel to Galaxy
on October 28, 2024
Posted by: IPlacido
[This review was collected as part of a promotion.] I've been a longtime Pixel user, including the phone & watch. I was given the Buds Pro as a birthday gift so I switched from using the Pixel buds to the Galaxy Buds Pro 3 & I'm hooked. They fit comfortably in my ears & the sounds quality is very good. I love using the Galaxy AI, it's seamless & easy to use. The noise cancelling options are some of my favorite features, especially when walking to work in the city. As much as I really enjoyed using the Pixel Buds, I'm sure that I'll stick with the Galaxy Buds for a long time
Value
5
Written by a customer while visiting Samsung US
Posted by: Cece
from Florida
Expertise:Expert
Verified Purchase:Yes
Excellent product and sound . But falls out of the ear easily.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi Cece, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We absolutely love hearing you are so pleased withthe audio quality and features of your new device. We have provided a link to an article to help you with the placement for a secure fit, and recommend following up with a fit test you can perform in the Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Wayne
from Fairview, TN
Expertise:Expert
Verified Purchase:Yes
Fit surprisingly well, sound quality definitely a step up from buds 3 pro, and saying "next song" works perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A new era of buds begins
on October 28, 2024
Posted by: Brosam
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy Buds 3 Pro, and I’m thoroughly impressed. The sound quality is exceptional, delivering rich bass and clear treble that truly enhances my listening experience. One of the standout features is the integration of Galaxy AI, which intelligently adjusts noise cancellation levels based on my environment, making it perfect for both commuting and quiet settings.
I switched from a different brand, and the difference is noticeable. The comfortable fit allows for hours of use without discomfort, and the battery life is impressive. Plus, the touch controls are intuitive and responsive. Overall, the Galaxy Buds 3 Pro have exceeded my expectations, combining advanced technology with user-friendly design. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed in new product
on October 28, 2024
Posted by: Samsung4Life
from Cibolo, TX
Expertise:Intermediate
I bought the Galaxy Buds3 Pro almost a month ago, and I am very disappointed with the product. The fit of the buds is awful. The tips provided do not have a small option and are difficult to replace, ripping easily. The sound quality is horrible, but may be attributed to the poor fit and tip issue. I'm glad I kept My Galaxy Buds 2, because everything about them is better than the new design.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hello Samsung4Life, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We know your earbuds are of great value to you every day and we would love to help you with any frustration you are experiencing and help you have the intended experience with your device. You should have received the additional tips for your device in both a smaller and larger size than the ones placed on the device when received. If this is not your experience, we have provided a link to the Samsung Support Team to help resolve this matter. We have also provided a link to a video to help you change the ear tips with ease. We have also shared a link to the full device manual to help you adjust the audio settings to align to your preferences, and have provided a link to an article to help you if you believe the audio quality of your device is caused by an underlying factor. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US