Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Way better than airpods
on October 28, 2024
Posted by: Kenyitis
[This review was collected as part of a promotion.] Chose to go for the galaxy buds3 pro because the quality, the service and everything samsung provides is amazing quality.
Value
5
Written by a customer while visiting Samsung US
Posted by: Travis
from Indianapolis
Expertise:Intermediate
Verified Purchase:Yes
I love the sound and comfort but compared to the previous two iterations, the touch controls suck. I hate the pinch thing, it never works like it should and it's impossible for me to change the volume with the buds, I have to use my phone or watch. I can not overstate how much I hate the touch controls, I would not buy these again based off of that, if I lost it Brooke these I would buy buds 2 pro over these.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Travis, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features are to you when using your earbuds. If you are finding the pinch feature to not be the most comfortable for you, we have provided a link to your full device manual to help you with the voice settings. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: LouM
from Phoenix, Az
Expertise:Expert
Verified Purchase:Yes
Improved fit over the Pro 2, great sounds abd ease of use
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SamsungGirl
on October 28, 2024
Posted by: SeriesSthebest
[This review was collected as part of a promotion.] I switch from Samsung A13 to S24
I love the quality and AI.
I love the quality and AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Birthday Gift Samsung Girl 🥰
on October 28, 2024
Posted by: SamsungGirl
[This review was collected as part of a promotion.] I switch from a Chromebook to a Samsung A9+ and I was the best choice that I made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds review
on October 28, 2024
Posted by: review
[This review was collected as part of a promotion.] Love the new pro buds 3. They seamlessly connect between my Samsung devices with no interruptions. The noise canceling is absolutely amazing. Still learning all the features and Galaxy AI but so far amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally!!!!
on October 28, 2024
Posted by: Cadillac
[This review was collected as part of a promotion.] Been waiting forever for a style like this from samsung .. these are the best
Value
5
Written by a customer while visiting Samsung US
Posted by: Jkibblerocks
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
I ordered the Galaxy Buds 3 Pro to replace my Jabra Elite 7 buds that I've been using for the last 2.5 years. I thought I would try something different as I've been using Jabra for the last 10 years and although not bad, they weren't spectacular either. The price for the GB3Ps was reasonable and with a $50 trade in credit it was worth a try. First impressions: easy to setup with Galaxy Fold 5. They definitely communicate and work well with Samsung OS. The ambient sound mode is great. It cuts out background noise while still allowing you to talk and understand people without having to turn the volume down or remove a bud. They physically feel loose in my ear like they are ready to fall out at any given point. I swapped the rubber ear inserts for the largest ones to hold tighter, but still feel unsecured. The sound quality is okay. Decent bass response, but I feel like the treble is very harsh even if you turn it down. I adjusted the EQ but can't get it perfect. Overall they work well, but again, not spectacular.
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy Social Commerce, November 14, 2024
Hello Jkibblerocks, thank you for shariing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you found the setup to be easy with your phone, and that you are enjoying the ambient sound feature that allows you to have conversations throughout the day without the need to remove your earbuds. We have provided a link to an article to help you with the placement for that ideal fit, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have also provided links to the full device manual and the Samsung Support Team to offer additional assistance with the audio settings to best align to your listening preferences, and help ensure your earbuds are operating as intended. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US