Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Not worth it.
on October 1, 2026
Posted by: Cypress
[This review was collected as part of a promotion.] Microphone quality- Terrible. The Microphone can barely pick up your voice after intensely usage throughout this model came out and to the present time.
The glue or adhesive on the buds started to leak out and turned my gray buds to black spots.
Sound quality- went downhill. Doesn't sound very clear anymore and started to sound low quality compared to other competitors.
Lights on the sticks- cool and helpful to find them in the dark. Idk why would they ever take that out.
Battery, used be good but now has gotten absolute garbage. Why my right ear buds dies quicker then my left one when they both are fully charged? The case sitting is one of the most flaw garbage designs ever. How can you mess up so basic?? I had to resit my buds and sometimes press a little down on them for my buds to CHARGE. The case is also isnt water resistant. Cheap.
Noise and adapted settings are the WORSE. I turn on my adapted toggle and whatever previous set to before putting in the case will always set to whatever setting it was on and wont adjust fast enough for extremely loud noises. Noise canceling are garbage. Turning off adjust sound settings and lowering the " noise cancel" bar to the left is better then having to the max to reduce background noise. Garage. Resetting and changing ear tips wont help to "fix" this issue.
Sometimes youll get the worse high pitch sound when your taking off yoyr buds and placing in the case. Same goes putting them on your ears.
Previous gen barely gotten any issues
The glue or adhesive on the buds started to leak out and turned my gray buds to black spots.
Sound quality- went downhill. Doesn't sound very clear anymore and started to sound low quality compared to other competitors.
Lights on the sticks- cool and helpful to find them in the dark. Idk why would they ever take that out.
Battery, used be good but now has gotten absolute garbage. Why my right ear buds dies quicker then my left one when they both are fully charged? The case sitting is one of the most flaw garbage designs ever. How can you mess up so basic?? I had to resit my buds and sometimes press a little down on them for my buds to CHARGE. The case is also isnt water resistant. Cheap.
Noise and adapted settings are the WORSE. I turn on my adapted toggle and whatever previous set to before putting in the case will always set to whatever setting it was on and wont adjust fast enough for extremely loud noises. Noise canceling are garbage. Turning off adjust sound settings and lowering the " noise cancel" bar to the left is better then having to the max to reduce background noise. Garage. Resetting and changing ear tips wont help to "fix" this issue.
Sometimes youll get the worse high pitch sound when your taking off yoyr buds and placing in the case. Same goes putting them on your ears.
Previous gen barely gotten any issues
Value
1
Response from Samsung USBy R&R Team, October 2, 2026
Hi there Cypress, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We know how frustrating it is when your device is not meeting your expectations or operating as intended. We have provided links to resources to help you with the microphone of your device, as well as the audio quality you mention having changed. We have also provided links to resources to help you with the different audio settings and battery life. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
In my opinion the price for new ones are too high
on October 1, 2026
Posted by: edubnstufz
[This review was collected as part of a promotion.] I chose these because they were the top of the line Samsung Galaxy earbuds at the time come to find out the design stops them from charging after a little bit of dirt has accumulated and they're not quite as loud as I would like them to be
Value
3
Response from Samsung USBy R&R Team, October 5, 2026
Hi there Edubnstufz, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you with the volume of your device and ensure your device is clean for charging and prevent damage at your convenience. We have also shared a link to the Samsung Support Team to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best quality ever
on October 1, 2026
Posted by: ductnorris
[This review was collected as part of a promotion.] I chose these galaxy buds to pair with my galaxy phone and was absolutely astonished by the superior sound quality provided over any other (and more expensive) set I've had from other brands. Complely blows everything else out of the water in terms of sound, functionality, battery life and design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and comfortable fit
on October 1, 2026
Posted by: Angel03
[This review was collected as part of a promotion.] I chose the Galaxy Buds3 Pro because I wanted wireless earbuds with great sound, a comfortable fit, and useful features for everyday use.
I use them for listening to music, watching videos, making calls, and enjoying content throughout the day. The sound quality is clear and immersive, and I really like how convenient they are to use with my Samsung devices. The design is comfortable, and the earbuds are easy to carry around.
The Galaxy Buds3 Pro have been a great addition to my everyday setup. I especially appreciate the sound quality, convenience, and overall experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They are decent
on October 1, 2026
Posted by: ElWiwin
[This review was collected as part of a promotion.] I chose to upgrade to the galaxy buds 3 because my old paper had gotten damaged. I enjoy the fact that the blades light but the buds have a burn smelling to them and one of the ear buds has a beeping sound when put into ambient mode. Overall no issue with quality. Just cant use and enjoy the feature I extremely enjoy of the product.
Value
3
Response from Samsung USBy R&R Team, October 2, 2026
Hey ElWinwin, thank you for sharing your experience of your Samsung Galaxy Buds3 Pro with us. We understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team to help you with the smell and beeping you mention experiencing with your device, and help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Title is good
on October 1, 2026
Posted by: Luffy66
[This review was collected as part of a promotion.] Fitting problem
Bass is not good when had both on ears
No use of light but design is cool
Location aceess is not good compared to pods 2 pro, if we lost in some place then thats it, only track last seen using nearby device it dont had its own one.
Bass is not good when had both on ears
No use of light but design is cool
Location aceess is not good compared to pods 2 pro, if we lost in some place then thats it, only track last seen using nearby device it dont had its own one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very comfortable
on October 1, 2026
Posted by: Imuniq
[This review was collected as part of a promotion.] I chose these for other reviews based on sound quality and comfort. They have lived up to the expectations!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds
on October 1, 2026
Posted by: TLT619
[This review was collected as part of a promotion.] Got a samsung phone that I love so its only right that I chose buds to go with them. They work perfectly for what I need!
Value
5
Written by a customer while visiting Samsung US