Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Samsung Pro 3 Headphones
on October 30, 2024
Posted by: Bruno
from Ohio
Expertise:Expert
Verified Purchase:Yes
Love the trade-in value old headphones. Cannot beat the way the pro threes sound and feel.
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality is awsome
on October 30, 2024
Posted by: Jcyo
from Thibodaux, Louisiana
Verified Purchase:Yes
Very clear sound quality and easy to use. Design and color is perfect!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Problem
on October 30, 2024
Posted by: Young won kim
Verified Purchase:Yes
Left earpod has a problem from the beginning. It has buzz sound and it can't charge.
Response from Samsung USBy Social Commerce, November 1, 2024
Hey there Young won kim, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you every day, and we would love nothing more than to help you in this matter. We have provided a link to help you troubleshoot the audio quality at your convenience. We have also provided links to the Samsung Support Team and warranty information to assist you with the charging. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Blocking Out the Outside Noise
on October 30, 2024
Posted by: HannahsTechHub
[This review was collected as part of a promotion.] I switched to the Galaxy Buds 3 Pro and I absolutely adore them. I used to only use my buds during my breaks at work, but with the upgrade and added features of Buds 3 Pro, I find myself using them all the time now. I love the noise canceling features, they are absolutely stunning. In a crowded room of talking people, my music is all I hear. The 360 audio is really wonderful when streaming shows. I can eat my lunch and not miss a moment of epic sound. The controls on the earbuds themselves are really convenient and the LED bar adds a very nice touch to the sleek and modern style of them. I don't know how Samsung could possibly outdo the Buds 3 Pro, they are really perfect for all your portable audio needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great upgrade from older buds
on October 30, 2024
Posted by: PWR01
Sound is great , easy on he ears..only complaint is the buds are so slippery always dropping.
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there PWR01, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality and features of your earbuds. Your feedback about the feel is also crucial to us as we continue to innovate our product line. Please, don't hesitate to reach out to us again at any time with questions or feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing upgrade
on October 30, 2024
Posted by: Jordo
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
They are great. I upgraded from the gen 1 pro, so it was a giant jump in terms of quality, sound, tech, etc. my favorite buds to date. Use them every day
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Of The Best!
on October 30, 2024
Posted by: Reckless
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Gotta say they got it down with this set i really like my buds , like the features and the sound quality top notch!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It has lights!!
on October 30, 2024
Posted by: Alright
from New york
Expertise:Beginner
Verified Purchase:Yes
I like the earbuds and the lights and the way that u can customize my listening experience but when I go from call back to listening to music I hear static. My device is also Samsung so I was surprised to hear static coming from my earphones.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 30, 2024
Hi there Alright, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are overall pleased with the new features and enhanced customization capabilities of your device. We would love to help you troubleshoot the static you mention experiencing with your device. We have provided a link to an article to offer troubleshooting measures at your convenience. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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