Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Great sound, poor fitment.
on November 2, 2024
Posted by: Anaxel
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I like the build, and the options on the headphones but there is one thing that really causes some issues and that is fitment. I have tried all three of the silicon pieces and none of them prevent the sound of wind blowing into your ear. That is fairly annoying. This also affects the earbud staying in your ear which they slowly start falling out. Other then that the sound is great.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 4, 2024
Hello Anaxel, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the build and features of your new earbuds and we would love to help you have the best experience possible, and troubleshoot the fit of your device. We have provided link to an article to help you with the placement, and recommend performing a fit test with your earbuds. If you feel as though you are still hearing external wind, we also recommend using the Samsung Wearables App to adjust the intensity and settings of the ANC features. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds2 Pro: A Sonic Symphony in Your Ears
on November 2, 2024
Posted by: G2nola
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are a revelation for audiophiles. The noise cancellation is truly impressive, blocking out the world and immersing you in your favorite music, podcasts, or movies. The sound quality is exceptional, with rich bass, crystal-clear mids, and crisp highs.
The comfortable fit and intuitive touch controls make them a pleasure to use. Plus, the sleek design and stylish color options make them a fashion statement as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Many features
on November 2, 2024
Posted by: Ashley
from California
Expertise:Intermediate
Verified Purchase:Yes
Works great. Has many great different features that can be applied.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So close for that 5 star but...
on November 1, 2024
Posted by: Vizuvius
from Hot Desert, Arizona
Expertise:Intermediate
Verified Purchase:Yes
Traded in G Buds Pro. Ear tips are still an issue but not entirely Samsung's fault. Sound is really good for media and calls and video meetings. A little awkward putting back into case with tips facing outward.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Vizuvius, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality for your meetings and phone calls. We understand the redesign can take some time to adjust as you learn new motions. We have provided links to the full device manual and the Samsung Support Team to help you maximize your usage and answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy Buds3 Pro!
on November 1, 2024
Posted by: Ismael
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
I love my Galaxy Buds3 Pro... The sound quality is amazing!
The adaptive feature is really cool and useful!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Noise
on November 1, 2024
Posted by: Marco
from Houston. Texas
Expertise:Intermediate
Verified Purchase:Yes
He gets into a noise. He has good noise cancellation.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi Marco, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We love knowing you are enjoying the usage of your new earbuds and are finding the audio quality to be good for your usage. We have provided a link to the full device manual to help you further enhance your experience. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
3rd Generation
on November 1, 2024
Posted by: Realcityus
from Dayton Ohio
Expertise:Intermediate
I was very impressed with the sounds and the features. The only thing they should've done is make the earbuds waterproof.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Realcityus, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are thoroughly enjoying the enhanced audio quality and new features of your earbuds. Please, don't hesitate to reach out to us again at any time with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great product, absolutely trash design flaws.
on November 1, 2024
Posted by: Đây Russell
Expertise:Intermediate
Verified Purchase:Yes
New design is pretty trash. But practically, they are good headphones. Noise cancelation is good. Sound quality phenomenal. Voice calling is best ever experienced. But the design change for the 2's is head scratching. I can no longer even take my Tshirt off without being cognizant of my headphones because they will just fall out. Horrible. Can lay down with them in because you feel them on your earlobes. I don't understand. Stop trying to copy others. Have your own identity. Otherwise, this would've been a perfect product.
Response from Samsung USBy Social Commerce, November 4, 2024
Hey there Day Russell, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the enhanced audio quality and features of your new earbuds. We completely understand the new design can take some adjustment time, and we have provided a link to the Samsung Support Team if you have any questions about your new earbuds. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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