Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Smells like Smoke and Fire.
on May 25, 2026
Posted by: SamsungGirl24
[This review was collected as part of a promotion.] These Headphone smell so bad once you take them out your ears! I thought it was just me until I looked it up and multiple people said the same thing. The sound quality is great but that smell has to be fixed ASAP.
Value
3
Response from Samsung USBy R&R, June 4, 2026
Hi SamsungGirl24,
Thank you for taking the time to provide your feedback. The Galaxy Buds3 Pro are designed to deliver immersive sound and an elevated listening experience throughout the day. We understand that even small details can be significant during regular use. If you notice a smell coming from your Galaxy Buds3 Pro, please stop using them and reach out to our Samsung Support Team for further assistance. We may need to identify the source of the smell you are experiencing. We appreciate you sharing your experience with us. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide your feedback. The Galaxy Buds3 Pro are designed to deliver immersive sound and an elevated listening experience throughout the day. We understand that even small details can be significant during regular use. If you notice a smell coming from your Galaxy Buds3 Pro, please stop using them and reach out to our Samsung Support Team for further assistance. We may need to identify the source of the smell you are experiencing. We appreciate you sharing your experience with us. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New purchase, already in love!!!
on May 25, 2026
Posted by: GabyTroy
[This review was collected as part of a promotion.] I recently got the Galaxy Buds3 Pro and I’ve been using them nonstop. The first thing I noticed was how comfortable they are—they fit really securely in my ears without feeling tight, and they stay in place even when I’m moving around a lot. I don’t find myself adjusting them constantly, which has been a huge plus.
The sound quality is excellent, but the noise cancellation really stands out to me. It does such a great job blocking out background noise and helps me focus whether I’m out running errands, at work, or just relaxing at home listening to music or podcasts.
They’ve been perfect for everyday use and connect seamlessly with my other Samsung devices, which makes everything feel effortless. Overall I’m really impressed with them and have been reaching for them every day since I got them.
The sound quality is excellent, but the noise cancellation really stands out to me. It does such a great job blocking out background noise and helps me focus whether I’m out running errands, at work, or just relaxing at home listening to music or podcasts.
They’ve been perfect for everyday use and connect seamlessly with my other Samsung devices, which makes everything feel effortless. Overall I’m really impressed with them and have been reaching for them every day since I got them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds!
on May 25, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro have honestly exceeded my expectations. The sound quality is rich, clear, and incredibly immersive with deep bass and crisp vocals. Whether I’m listening to music, watching videos, or taking calls, everything sounds premium.
The noise cancellation works amazingly well and blocks out distractions without making audio sound unnatural. They’re also super comfortable to wear for long periods, and the battery life has been excellent.
I also love how seamlessly they connect with my Samsung devices. The smart Galaxy AI-powered features and adaptive sound adjustments make the experience feel effortless and personalized.
Samsung really delivered with the Galaxy Buds3 Pro — easily some of the best wireless earbuds I’ve used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never getting any other buds!
on May 25, 2026
Posted by: Budlife
[This review was collected as part of a promotion.] I love these buds! I use these all the time. Clear music and sound. No issues at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely worthy
on May 25, 2026
Posted by: Cakemix
[This review was collected as part of a promotion.] I received these as a birthday gift this year since the galaxy buds I had for yearrrrrs had wore out. I first tried these while I was at the gym and was absolutely amazed that it blocked every sound out! Of course there is the option to control how much but wow. Great job to the makers. 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is sound proof for sure!
on May 25, 2026
Posted by: Sircpro
[This review was collected as part of a promotion.] The buds work well to hear calls working at the airport! They're very soundproof and amazing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bluetooth buds
on May 25, 2026
Posted by: Jessie
[This review was collected as part of a promotion.] I used my ear buds both for work and gym. They are very comfortable do not fall off even if going on a run. The sound is amazing. This have come a long way from the orign buds when they first came out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Bubs
on May 25, 2026
Posted by: GrizLou
[This review was collected as part of a promotion.] Ive had the older ones for awhile and loved how they work. Now I have to upgrade and wow. These buds 3 pro are next level. And with the built in AI features is amazing. Glad I purchased these.
Value
4
Written by a customer while visiting Samsung US