Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro Silver
on November 3, 2024
Posted by: Kevin J
from California
Expertise:Expert
Verified Purchase:Yes
The best earbugs I ever own. We'll recommend these products to anyone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Didn't work properly within the first week
on November 3, 2024
Posted by: R Wolfe
Verified Purchase:Yes
My phone kept telling me they weren't charging. Put them in correctly or remove the obstructions. Completely useless and they didn't sound as good as my old pro 2's. Now fedex lost them when I sent them back for the trade in program. Ridiculous all around.
Response from Samsung USBy Social Commerce, November 4, 2024
Hi there R Wolfe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a brand new device that is not aligning to your expectations. We have provided a link to the Samsung Support Team to offer one on one assistance through chat for any frustrations you are experiencing with your Samsung products, and help you resolve this matter you mention. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound!
on November 3, 2024
Posted by: Scull122
[This review was collected as part of a promotion.] Great sounding and comfortable buds. Much better than the previous model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another awsome samsung product!
on November 3, 2024
Posted by: Louis1
[This review was collected as part of a promotion.] The samsung buds 3pro are awsome! The galaxy AI works so awsome i don't have to reach for my phone to do simple things. The fit feels like I have nothing in my ear, and the sound quality it awsome not to mention the noise canceling option on my buds 3pro. If I could I would give more then 5stars
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Budd pro 3
on November 3, 2024
Posted by: Sebastian s
Expertise:Expert
Verified Purchase:Yes
Buds 2pro are much better than the the 3 in fitmen
I would recommend this to a friend!
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, November 6, 2024
Hi there Sebastian s, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you have the best experience possible and get the desired fit with your earbuds. We have provided a link to an article to help you with the placement, and another to a video to help you change the ear tips to best align to your ear size. We also recommend a fit test be performed in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sounds and noise cancellation
on November 3, 2024
Posted by: Thegymmer1
[This review was collected as part of a promotion.] It's absolutely amazing, first time using buds 3 pro it's just different.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on November 3, 2024
Posted by: Peridots29
Expertise:Expert
Verified Purchase:Yes
Great quality in comparison to the pro buds 2. The clear case is different but I like the feature with the buds lighting up. Making it easy to find them if they fall. I only wish it came in fun colors like the Galaxy pro buds 2.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These Buds Rock!
on November 3, 2024
Posted by: Kirenosredna
[This review was collected as part of a promotion.] I recently made the switch from Pixel Buds to the Galaxy Buds3 Pro, and I'm so glad I did! The audio quality is noticeably richer and more immersive, especially the bass. What really impressed me is how well they integrate with my Galaxy phone, thanks to Galaxy AI. It seems to know exactly what I need. For example, if I'm in a noisy environment, the intelligent noise cancellation kicks in to create a peaceful bubble for my music and calls.
And speaking of calls, the call quality is crystal clear. People on the other end say I sound like I'm right next to them! Comfort-wise, the Buds3 Pro fit snugly and securely in my ears. I can wear them for hours without any discomfort. If you're looking for a premium earbud experience with smart features, look no further than the Galaxy Buds3 Pro. They've definitely won me over!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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