Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Yvette
Expertise:Beginner
Verified Purchase:Yes
I really like these ear buds. I don’t have anything to compare them to because they’re the first I’ve had, but I think the sound quality is excellent, the noise cancelling works really well and they were easy to connect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dave S
from Washington State
Expertise:Intermediate
Verified Purchase:Yes
By far the best Buds that I have used so far. The audio is excellent and I have full control over the sound. They actually make decent hearing aids for those of us with poor hearing. The integration with my Samsung smart phone is perfect. The language translation feature still needs work. I was dismayed to discover that Swahili was not one of the translation options. They provide good protection in noisy environments.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Brad Klein
from Mattoon Illinois
Expertise:Expert
Verified Purchase:Yes
Worst ear buds ever. Sound worse than bud pro2 couldn't change song couldn't pause song i sold them on Facebook
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 11, 2024
Hi Brad Klein, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We undertand how frustrating it is to have a brand new device that is not meeting your expectations. We have some great resources to help our customers troubleshoot any frustration occuring such as the audio quality. We also have the full device manual available to help you with the touch and voice settings that allow you to pause and play your songs, adjust the volume, and change the track you are listening to on your device. We appreciate you being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Hans
Expertise:Intermediate
Verified Purchase:Yes
I've had each iteration of the pro earbuds. This pair is by far the best. They stay in my ear better and sound better, as well. I would definitely recommend these.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Upgrade with new features and better sound.
on November 9, 2024
Posted by: CK1935
[This review was collected as part of a promotion.] Excellent sound. I switched to these Buds and they are by far the best ones I have ever owned. They fit better than the Buds Pro 2. Nice directional sound feature when when you turn your head. Touch features and voice commands work well. I use them with my Z-Fold 6, Galaxy Book4 Pro 360, and my Samsung Tablet.
Value
5
Written by a customer while visiting Samsung US
Posted by: Darkhulk90
from Hernando, MS
Expertise:Intermediate
Verified Purchase:Yes
Love the way they fit inside my ear. And the noise cancelation is amazing!! Works great on an airplane
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Guillermo l
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Excellent buds. I love, They are very comfortable and the sound spectacular
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Houston Texas
Expertise:Intermediate
Verified Purchase:Yes
I love them. They block all the outside noise, that is amazing because you are able to enjoy you favorite music at all time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US