Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
50/50 on features
on November 10, 2024
Posted by: Dee910
from Fayetteville nc
Expertise:Intermediate
I bought my pair a week ago. I have the Samsung pro buds 2 also. Love them, and thought I'll purchase the pro 3s because of the extra features. The pro 3s don't fit in my ear the same as the pro 2s. They also don't have the bass and sound that the pro 2s have. The structure of the pro 3s bar should be placed different on them. The reason I say this is because of how they fit in my ear. I have to turn them upside dwn in order to get the full sound of music and voice calls. I have to try out the other features.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
4
Response from Samsung USBy Social Commerce, November 11, 2024
Hello there Dee910, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the full functionality of your earbuds is to you and how excited you were for your new buds. We would love to help you best align the earbuds to your preferences. We have provided links to articles to help you with the fit and changing the ear tips. We also recommend performing a fit test in the Samsung Wearables App. We have also provided a link to the full device manual to help you change the audio profile to enhance the bass and get the listening experience you crave. We have also shared a link to the Samsung Support Team if you continue to experience anything out of the ordinary or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Catalyst
from Murray Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Well worth the price. Sound quality is amazing and the new design is the best they have been not only do they look great but they are ergonomic aswell. Galaxy buds no longer have the tendancy to fall out of your ears because of the new shape.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jbro
from Missouri
Expertise:Expert
Verified Purchase:Yes
Very happy I traded in my Buds 2 pros for these! Amazing sound quality.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 Pro
on November 9, 2024
Posted by: Love2shopsamsung
[This review was collected as part of a promotion.] I switched from the Galaxy Buds Live to this newer version. I love the capability of being able to translate. It is definitely an upgrade. I use my buds at work to listen to music and I also use it to talk on the phone hands-free.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Falling off from my ear. Not too good. Can you not
on November 9, 2024
Posted by: Timothy Song
from Los Angeles
Verified Purchase:Yes
Keep falling offfrom my ear. When eating, bending over n etc
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 13, 2024
Hi there Timothy Song, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable the fit of your earbuds is to you every day and we would love to help you have the best experience possible and troubleshoot the fit. We have provided links to an article to help you with the placement, and to a video to help you change the ear tips to the size that best aligns to you. We also recommend performing a fit test with your earbuds in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgASamsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgASamsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
All around great headphones!!
on November 9, 2024
Posted by: Samsung_everything
I've had them for a few days now and I can say these are the best headphones I've used to date. The fit is perfect and I love the voice commands. I wish the lights worked with just one headphone in but maybe that can come with an update later on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the great beginner sounds for audiophiles!
on November 9, 2024
Posted by: Eliza P M
from Bethel, Alaska
Verified Purchase:Yes
The sound is amazing! I've forgotten how it was like to listen to amazing sound, as I've been using what was affordable. Hope to use these more often, and the design is clean!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Los mejores audífonos
on November 9, 2024
Posted by: Ch3ter18
[This review was collected as part of a promotion.] Me gusta el diseño de los nuevos audífonos de Samsung muy futuristaa
Value
5
Written by a customer while visiting Samsung US