Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anyelo
Verified Purchase:Yes
I didn't like the design and the noises are heard.
Response from Samsung USBy Social Commerce, November 18, 2024
Hi Anyelo, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We completely understand how valuable your earbuds are to you every day. We would be more than happy to help you troubleshoot the audio quality. We have provided a link to the full device manual that will highlight the differences between the Adaptive audio setting and the ANC setting that can be adjusted manually in the Samsung Wearables App to best align to your surroundings. We have also provided a link to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great sound and good price long lasting battery 👌👌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sam h
from Atlanta Georgia
Expertise:Expert
Verified Purchase:Yes
Sound quality is lower than pro2
I love more my buds2 pro
I love more my buds2 pro
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Sam h, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the audio quality of your earbuds are and we would love to help you maximize your experience and troubleshoot the audio quality. We have provided a link to an article to help you troubleshoot the functionality and another to the full device manual to help you adjust the settings to align to your preferences. We have lastly, provided a link to the Samsung Support Team if you continue to experience this frustration. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excelente muy bueno quipo duradero super comodo y espetacular
Written by a customer while visiting Samsung US
Customer Rating
5
I switched to the buds 3 pro
on November 15, 2024
Posted by: Guero1234
[This review was collected as part of a promotion.] I switched from Sony ear buds to the buds 3 pro. The noise canceling is top notch and the sound quality is crystal clear. They are comfortable to wear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love it
on November 15, 2024
Posted by: Jumobs1
[This review was collected as part of a promotion.] I am in love with Galaxy Buds3Pro, I will recommend this products 100%
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Colorado Springs, CO
Expertise:Expert
Verified Purchase:Yes
They stay fitted into your ears, great improvement over the previous styles of Galaxy Buds Pro, that in my experience would slowly wiggle loose when doing physical activities like snow boarding, or running. They sound great, the sound canceling and ambient noise work well too! They look good with the lights on the side too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dr Ron
Verified Purchase:Yes
Having some difficulty with silicone tips staying in my left ear. going to smaller tip diminishes NCS.
Response from Samsung USBy Social Commerce, November 21, 2024
Hi there Dr Ron, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the ideal fit of your earbuds is to you every day for prolonged usage and enjoyment. We recommend using the Samsung Wearables App to perform a fit test to see what recommendations are made for the ear tip size and maximize the ANC setting as well. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US