Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Game changer
on November 18, 2024
Posted by: KazaKayK
[This review was collected as part of a promotion.] This new buds pro is a game changed for me. Am able to connect it to all my Samsung devices at once and able to use it on each without disconnecting from any of the devices example streaming on my S9 ultra tab with the buds 3 pro and when my phone rings am able to answer it and talk with the buds 3 pro, love ❤️ 😍 💖 it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 18, 2024
Posted by: Bigmarlos
[This review was collected as part of a promotion.] Man o man so far the best ear buds I've had ... to date , and I've had alot of them I Switched to these most recent and I'm never going back , the comfort level is great the sound is awesome, and I've not even scratched the surface on features.... love the color and the wireless charging is Great battery life is pretty good .... love how seamless they are for connection , and they pair with my zold 6 so nice ... can't wait to see other colors for these , thanks for a great product finally on the ear bud side ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Greatest Listening Experience Of All Time??
on November 18, 2024
Posted by: Zackbudspro3
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are awesome for blocking out the world. I use them on my flights or when I'm in a noisy coffee shop and they work wonders. The sound's really clear too, which is important to me.
I can hear all the details in my music, and it makes my Galaxy AI voice assistant sound so much better.
The only thing is, they can feel a little loose sometimes. I've had to adjust them a few times. And the battery life could be better – I usually have to charge them up halfway through the day. But if you want great noise cancellation and you're in the Samsung ecosystem, these are worth considering.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dondo
from San Antonio, TX
Expertise:Intermediate
Verified Purchase:Yes
Liked the original buds, loved the Buds2 Pros!! But these are not doing it for me. I feel the sound of the Buds3 Pros isn't as good as the Buds2 Pros and they won't stay as secure in my ears. Also, the controls are far less intuitive.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, November 19, 2024
Hi there Dondo, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love nothing more than to help you troubleshoot the features of your device that are not meeting your expectations and potentially causing frustration. We have provided links to help you with the fit and changing the ear tips at your convnience. You also have the ability int he Samsung Wearables App to perform a fit test. We have also provided a link to the full device manual to help you witht he settings, and discover the voice settings you can use in addition to the touch settings. We have lastly, provided a link to the Samsung Support Team if you have any questions or experience further frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Design change!
on November 18, 2024
Posted by: NickBuds3
[This review was collected as part of a promotion.] The design change made the difference. I've been using the Buds 2, but upgrades to the 3 Pro to pair with my new Ultra 24. The galaxy AI features and live translation are very cool tools!
Value
5
Written by a customer while visiting Samsung US
Posted by: Pablo
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
Great product. Sound is extremely good. Samsung never disappoints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Devin
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I love them, I would buy these again any day of the week, not a single regret for buying the headphones!!! anc is decent battery life is great, and they don't fall out of my ears like they have in the past
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Niko
from Grants Pass OR
Expertise:Intermediate
Verified Purchase:Yes
The sound quality and battery life are fantastic and a great improvement from the buds 2 pro, my only complaint is that these get quite uncomfortable to wear over an extended period of time, moreso than the previous model
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Social Commerce, November 20, 2024
Hey Niko, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are thoroughly enjoying the enhanced audio and features of your new earbuds. We would love to help you troubleshoot a more comfortable fit for prolonged wear. We have provided a link to an article to help you with the placement, and recommend following up with a fit test you can do in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US