Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
These fit and stay in my ears better
on November 30, 2024
Posted by: LDGraham
from Bowling Green, Ohio
Verified Purchase:Yes
I like the fit of these Buds3 Pros better than the last Bud Pros
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Headphones
on November 30, 2024
Posted by: Venkatesh
from Raleigh
Verified Purchase:Yes
Excelent product, having a great time with the headphones
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Touch
on November 30, 2024
Posted by: Darkestnight
Expertise:Intermediate
Verified Purchase:Yes
Sounds Great! Miss some of the touch functionality, like skipping songs. Still held onto my pro 2's.
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Darkestnight, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are pleased with the audio quality of your earbuds. If you are looking to use touch controls to skip songs, you can do this by using a two pinches in succession to do this similar to using the double tap on your Galaxy Buds2 Pro. We have provided a link to the full device manual that will highlight the different control settings you can use with your earbuds. We have also shared a link to the Samsung Support Team if your earbuds are not operating as intended or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Santa
on November 30, 2024
Posted by: Santa
Verified Purchase:Yes
Esta fenomenal se los recomiendo 👌 👍 100% samsung
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on November 30, 2024
Posted by: Danny
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Way better compared to my previous Galaxy buds version and don't have to constantly readjust them to fit my ear
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buy it!
on November 30, 2024
Posted by: Purple Haze
from California
Expertise:Expert
Verified Purchase:Yes
It's a stunning earbuds!
The sound quality is amazing, ambient sound works perfectly and the canceling noise even better
It pays off for sure
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really good
on November 30, 2024
Posted by: Stephon
from Philadelphia, PA
Expertise:Expert
Verified Purchase:Yes
Sleek and stylish. Truly a premium feeling pair of earphones. Audio quality is great too. My only complaint is that even with the 3 different bud sizes, it still feels like it would slip out of my ears if I move around too much. Would NOT recommend these for working out.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Stephon, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are enjoying the appearance and feel of your new earbuds along with the enhanced audio quality. We would love to help you troubleshoot the fit of your earbuds to help you have an uninterrupted use regardless of the task. We have provided a link to an article to help you with the placement, and recommend using the Samsung Wearables App to perform a fit test as a follow up. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New design, new outcome
on November 30, 2024
Posted by: Mr impressed
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
All the features are spot on, very impressed with the sound quality. I have worn the for hours on flights and remained comfortable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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