Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Joe r
from Idaho falls
Verified Purchase:Yes
I love them they fit great 👍 👍👍👍👍👍👍👍👍👍👍👍👍👍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Fitment not as good as Buds 2 Pro
on December 10, 2024
Posted by: Remarkable_Insect_64
from Savannah, GA
Expertise:Expert
The app shown my left ear fits good, but the right ear fitment is always poor even though I've used the largest earpiece. It still leaking sound.
The buds 2 pro has a much better fitment and seal.
The buds 2 pro has a much better fitment and seal.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for your feedback on the Galaxy Buds3 Pro. Your input is crucial for our ongoing improvements. The Buds3 Pro features an Adaptive Equalizer powered by Galaxy AI, which adjusts the audio based on how the earbuds fit in your ears. This means that every time you wear the Buds, you can enjoy the best sound quality for every playlist. The Galaxy Buds3 Pro comes with different sized ear tips, so the first step is to ensure you have the correct size for your ears. A proper fit prevents gaps between the ear tip and your ear, which helps avoid sound leaks and ensures optimal audio quality. If you need assistance changing the tips, please refer to our guide. Once you have the right tips on your earbuds, check the bottom for directional markings—"L" for left and "R" for right. Insert the right bud into your right ear with the "R" facing you, and the left bud into your left ear with the "L" facing you. Slightly angle the earbuds so that the microphone points towards your mouth, then adjust them by rotating forwards and backwards until they feel comfortable. If needed, consider trying different sizes or styles of earpieces to improve the seal and enhance your audio experience. If you continue to experience this after doing so, please be sure to reach out to us at Samsung Support for additional support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on December 10, 2024
Posted by: seanmrunner
Expertise:Intermediate
I purchased these a month ago and so disappointed. The wont stay in my ears. Ive tried all three fittings for multiple days. Then I tried to return them but it was too late. You only get 15 days. When you try to adjust the buds in you ear you get a high pitch squeak.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for sharing your experience with the Galaxy Buds3 Pro, Sean. Your Buds3 Pro features a silver finish and comes equipped with a two-way speaker that offers ultra-high-quality audio at 24-bit / 96kHz. It also includes active noise cancellation and adaptive noise control. We hate to hear that you’re having challenges with the fit and the high-pitched squeak when adjusting the fit. We understand how frustrating that can be. For the fit, have you tried using different ear tips? Sometimes, finding the right size can make a significant difference. As for the squeaking, this could be a technical concern, and we recommend reaching out to us at Samsung Support so that we can look further into what could be causing this. They may also be able to help troubleshoot this or provide options for you. We appreciate your feedback, and we hope to resolve these challenges for you! If you need any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Robynn
from Texas
Verified Purchase:Yes
I was a little skeptical of these considering i had previously purchased a set that i didnt like. I haven't learned all the features of these buds yet but so far these are WAY better than the purple in ear buds i previously bought and returned. I would highly recommend these buds. You wont be disappointed! Well, at least im not!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anny
from Queens, NY
Expertise:Expert
Verified Purchase:Yes
I love the new Galaxy Buds 3 they have a new design and much better than it's previous ones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jose B
from Plano, Texas
Expertise:Expert
Verified Purchase:Yes
I love the sound and look of the headset I walked around a busy store and everything was quiet and peaceful. the only thing I have against it is as I was trying to find the right size earbud to fit my ear they were very difficult to remove and I ended up breaking the small one
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jose. We’re thrilled to see that you love the sound quality and design! They are crafted to provide an immersive audio experience while looking sleek and stylish. We understand that finding the right earbud fit can be a challenge. The Galaxy Buds3 Pro features three different ear tip sizes to help ensure a comfortable and secure fit, and we encourage you to try them for a better experience. If you find the buds difficult to remove, we recommend gently twisting them as you pull them out, which may help. We appreciate your feedback about the earbud size options and your experience with them. At Samsung, we're committed to continuous improvement, and your insights are invaluable as we strive to create products that meet our users’ needs. If you have further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Omar kof
from Houston
Expertise:Expert
Verified Purchase:Yes
It's in a different level and a different world
Very luxury design and sound quality is very high
Very luxury design and sound quality is very high
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kannan
from Pennsylvania
Verified Purchase:Yes
Good sounds have not used frequently but it's good with multiple new features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US