Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Wears nice but does have technical problems
on October 3, 2026
Posted by: IamJin
[This review was collected as part of a promotion.] I chose the galaxy buds 3 pro because it was the latest and greatest at the time only to be mildly satisfied. When it works its terrific but sometimes the left and right do not pair together and I have to open and close the case repeatedly, so I can just listen to music at work. The noise cancelation however, works like a charm.
Value
3
Response from Samsung USBy R&R Team, October 5, 2026
Hi there IamJin, we appreciate you sharing your experience of your Samsung Galaxy Buds3 Pro with us. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have provided links to troubleshooting guides to help you sync the earbuds to each other, and troubleshoot the connection of your earbuds to your chosen device. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your earbuds. We appreciate you being a Samsung customer. -Elizabeth
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love these buds
on October 3, 2026
Posted by: Yours6truely
[This review was collected as part of a promotion.] I chose galaxy buds 3 pro because it has a good sound system and a lot of cool features which make it unique on its own. This is my first wearable and not my last because I'm yet to try the buds 4, galaxy watch and even the galaxy ring.I love samsung products I've been using them since I was a child and I'm not disappointed at all if anything I'm proud to be samsung user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Headphones
on October 2, 2026
Posted by: Rocky9
[This review was collected as part of a promotion.] I chose the galaxy buds 3 pro after hearing great reviews from family and friends. User friendly and a great addition to my commute and workouts. The sound is fantastic and being able to switch to ambient listening has been a game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these ear buds
on October 2, 2026
Posted by: Bender
[This review was collected as part of a promotion.] I chose the pro 3 Samsung earbuds. Good battery sound and connection. I have a dirty job so the play, stop and volume controls being voice activated is the best feature ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tablet!
on October 2, 2026
Posted by: JoeysMary
[This review was collected as part of a promotion.] I chose this tablet because of the features and the look of it, it thin and doesn't take a lot of room to store in a bag or purse. It goes everywhere with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best
on October 2, 2026
Posted by: MaryJaneW
[This review was collected as part of a promotion.] I have always had trouble keeping buds in my ears but these are great and I am so glad I chose with the galaxy brand this time and not some off the wall product. Thanks again, Samsung!!!! Keep 'em coming!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds3 Pro
on October 2, 2026
Posted by: Scooby
[This review was collected as part of a promotion.] I had previous headphones and I chose these for their comfort, usability, design, and battery life. The one item I would say that may need adjusting would be the insert for the ear. You have to wear it a certain way in order for it to work effectively. I've found that I have to readjust them occasionally when wearing them, especially when working out. If you sweat, these won't stay in long. You'll keep adjusting as you go. It's a little annoying but if you use the ear buds to change the song, volume, etc., you can just adjust them at that point and it doesn't make it as annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest buds ever
on October 2, 2026
Posted by: Crazy4Music
[This review was collected as part of a promotion.] The sound quality on the buds is one of the best out there. They fit comfortably into my ear and, I like the sliding volume feature on the side of the buds. It makes controlling the volume easy and fun. I'm glad I chose the galaxy Buds pro 3.
Value
5
Written by a customer while visiting Samsung US