Thank you for sharing your experience with the Galaxy Buds3 Pro, Don. We strive to provide the best quality in sound and comfort, and it’s important that our users feel fully satisfied. We noted your concern regarding the earbuds getting hot. The Galaxy Buds3 Pro is designed for optimal performance, but occasionally, high usage or specific environmental factors can cause them to warm up. We recommend ensuring that they are charged in a well-ventilated area and not exposed to extreme temperatures. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some challenges. Check out the link attached for more options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, we encourage you to reach out to us at Samsung Support for further assistance. We are committed to ensuring your satisfaction and providing the best audio experience possible. Thank you for being a valued Samsung customer! -Kelvin
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