Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kevin Bonk
from Aspers Pa
Expertise:Intermediate
Verified Purchase:Yes
These have issues in charging , sometimes thjey charge all the way sometimes they don . There's times one ear bud will charge 100% and the other will only go to between 30 and 40 %. Wish I would of went with the Bose . One plus when they work they do sound good
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kevin! It's wonderful to hear that you enjoy their sound quality. However, we understand that you've encountered some inconsistencies with charging. To improve your experience, we recommend checking that the charging pins on both the earbuds and the case are clean, as dirt can affect charging efficiency. You might also try resetting your earbuds by placing them in the case, opening the lid, and holding down the touchpads on both earbuds for a few seconds until the LED flashes. Additionally, keeping your earbuds updated with the latest firmware via the Galaxy Wearable app is an excellent way to ensure optimal performance. To maximize battery life, avoid exposing them to extreme temperatures, and remember to store them in their case when not in use. We’re here to support you, so if you have any further questions, please don’t hesitate to reach out to our Samsung Support. Thank you for being a valued member of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Stevo
Expertise:Expert
Verified Purchase:Yes
Great earbuds that can be finely tuned to your custom settings via an excellent 9-band equalizer and other settings in the Wearable app. Active Noise Cancellation is quite good for me but results in this department may vary due to everyone having different ear canal sizes and shapes.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Richmond, VA
Expertise:Expert
Verified Purchase:Yes
Over the past several years I’ve purchased Galaxy Buds, Galaxy Buds2 Pro as well as Anker Liberty and Life products. With all I was very disappointed with call quality, microphone performance and especially poor fit and discomfort. Call quality due to all 4 previous pair’s microphones picking up every background noise and fit due to my weird inner ear shape. Even after trying other brands ear tips to remedy the discomfort and poor fit.
The Buds3 Pro resolved all these issues! The Galaxy Buds3 Pro fit securely and comfortably in my ears with the included medium ear tips. They have great sound quality and I can wear them for hours with little to no discomfort or worry one will suddenly drop out of my ear without warning. The mic clearly picks up only my voice and my callers no longer complain of the annoying disruptive background noises. I should also mention the functionality of their controls and active noise cancelling performance is great too. I finally look forward to using/wearing my Buds3 Pro ear buds for phone calls, listening to podcasts or music in all situations.
If you’re undecided if the Galaxy Buds3 Pro are for you I hope my experience with them will be helpful in making a decision.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
These buds are game changer. I compared it with airpod pro 2nd gen and beats fit pro I was using those before this but I loved this one. The sound quality is amazing you can't beat that.
Written by a customer while visiting Samsung US
Posted by: Cyrus
from Marietta Georgia
Expertise:Expert
Verified Purchase:Yes
I didn't like it because I thought it had advanced technology. First, it doesn't have a touch screen for answering. Second, it doesn't support Persian in the simultaneous translation menu and it doesn't allow downloading a Persian translator.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cyrus. We genuinely appreciate your feedback and want to address your concerns personally. Regarding the advanced technology, the Galaxy Buds3 Pro is designed to offer superior sound quality and comfort. If you’re having trouble with the touch controls, please ensure that your device's software is updated. You can check and update the firmware through the Galaxy Wearable app for an enhanced experience. We understand your frustration about the language support for Persian in the simultaneous translation menu. Currently, the Galaxy Buds3 Pro does prioritize broader language options, but our team is always looking to expand these capabilities. In the meantime, we recommend checking for any software updates that might enhance language support in the app settings. Our customer support is here to assist you in getting the most out of your Galaxy Buds3 Pro. For any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from South Carolina
Expertise:Expert
Verified Purchase:Yes
Great head phones the best Samsung has ever made, great noise cancelling
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung enthusiasts
from Longmont, Co
Expertise:Intermediate
Verified Purchase:Yes
Clear and friendly use. Audio is excellent and the battery life great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Maheedhar
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
The Buds3 Pro are really good and worth the price. The Adaptive Noise Cancelling in particular is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US