Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best Buds Yet
on February 10, 2025
Posted by: Samsungeverything
[This review was collected as part of a promotion.] The buds work seamlessly with my S24 Ultra phone and across all apps. I love the 3D image that pops up when you open them!
The ambient sounds saves me at work!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds! Best thus far from Samsung!
on February 10, 2025
Posted by: Ghostluck
[This review was collected as part of a promotion.] I work in a factory and these earbuds are perfect. I can hear clearly what ever I'm listening to whether it's music, audio books, or a phone call. These buds are seamless across all the apps i use! The noise canceling feature is great and comes in handy when I just wantbto reduce the level of noise around me.
I love the new design and it's so much easier to use than previous models.
I love the new design and it's so much easier to use than previous models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless connection
on February 10, 2025
Posted by: Codex24
[This review was collected as part of a promotion.] I've had these ear buds for almost a month and the seamless actions across apps and excellent volume levels and booming bass.
I love using these bud for my day to day activities because of the adaptive noise canceling, they will let you enjoy your music and allow you to share a conversation at the same time.
This paired with the S25 for the Audio Eraser for video is simply amazing!
I love using these bud for my day to day activities because of the adaptive noise canceling, they will let you enjoy your music and allow you to share a conversation at the same time.
This paired with the S25 for the Audio Eraser for video is simply amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ear buds
on February 10, 2025
Posted by: Ldopey6s1
[This review was collected as part of a promotion.] Love these ear buds. They fit prefectly in my ears and don't fall out. The sound quality in my opinion is awesome. Noise cancelation is excellent. You don't hear anting else but the music. Quality built is good. No problems with them at all. The a prefect size. Not to big to fit in your front pockets.
All I can say is get them. You won't be sorry
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The tips are still too big.
on February 10, 2025
Posted by: Jjmc13
[This review was collected as part of a promotion.] The sound is great, however the fit is better than the buds, they dont fall off easy but long periods of time makes yiur ears hurt
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the look and function
on February 10, 2025
Posted by: Jayteez
[This review was collected as part of a promotion.] This is my second Samsung watch and I like this one the best. Very bright screen and the ability to customize watch faces is the best. It is a larger watch but it doesn't feel that way on your wrist. Blends seamlessly with my z fold and my bud pro 3's
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent fit and sound
on February 10, 2025
Posted by: Jaytee
[This review was collected as part of a promotion.] I wear these all day when I am in the office. They are great for phone calls, music and noise cancelling. They stay in my ears even when I wear them working out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
They fall out of my ear the second I let go
on February 10, 2025
Posted by: Scott Y
I bought a new Galaxy phone and these earbuds so I could hear and talk in a noisy environment. Unfortunately they fall out of my ear the second I move my head, so I can't even wear them when I'm working at my desk. I'm horribly disappointed that I wasted my money.
They might work great but I'll never know. Don't buy them if you have a fairly open outer ear, they will be useless for you.
Response from Samsung USBy R&R Team, February 11, 2025
Hey Scott! Thank you for sharing your experience with the Galaxy Buds3. We appreciate your feedback and understand how important it is for earbuds to stay secure, especially in a noisy environment. It’s clear that the fit of these earbuds did not meet your expectations, which is valuable input for us as we continuously strive to improve our products. We’d love to assist you in finding a solution that works better for you. Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Check out the link attached for detailed instructions to help you achieve the best fit with your Buds3 Pro. Thank you for being a part of the Samsung family. For any further concerns or questions, we encourage you to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US