Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,807 Reviews)
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great Sound Quality but Weaker Noise Cancellation
on February 11, 2025
Posted by: Mohammed2h
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro deliver an excellent audio experience with clear and rich sound. The build quality is great, and they are comfortable to wear for long periods. However I noticed that the active noise cancellation ANC is not as effective as in the previous Galaxy Buds 2 Pro. It doesn't block external noise as well, which might be a drawback for those who prioritize strong noise isolation. If ANC is a key feature for you, comparing both models before purchasing would be a good idea.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sounds with some minor issues
on February 11, 2025
Posted by: Audiophile21
[This review was collected as part of a promotion.] Excellent Sound with Some Minor Issues
The Galaxy Buds3 Pro deliver amazing audio quality, especially if you're a Samsung user. The sound is clear, rich, and balanced, with deep bass and crisp highs. Active Noise Cancellation (ANC) works well, though not quite on the level of some competitors. The new stem design is comfortable and fits securely, making them great for workouts or long listening sessions.
A cool feature is the hands-free voice control, which lets you adjust volume or playback without saying “Hey Bixby.” It’s a game-changer, especially when your hands are full. Battery life is solid, and they integrate seamlessly with Samsung devices.
But there are a few odd issues. The most annoying? If you hold them in your hand, they sometimes make a weird screeching sound—it’s unsettling and unexpected. Also, no multipoint Bluetooth, so switching between devices isn’t seamless. Despite this, if you’re deep in the Samsung ecosystem, these are some of the best earbuds out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Ear Buds
on February 11, 2025
Posted by: ChelBell9
[This review was collected as part of a promotion.] I use the Buds 3 Pro for the listening translation option. It is nice to hear what others are saying. I also use them to drown out my snoring husband. They really work and the sound is terrific!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great @ Work buds
on February 11, 2025
Posted by: YourFriendlyUPSguy
[This review was collected as part of a promotion.] As a delivery driver, these are a great, hands free alternative to any other ear buds or headphones option. I dont even have to touch them as they automatically turn the volume down when a customer speaks to me, and they turn the volume up automatically when the conversation is over. I bought these after i lost my buds pro 2. #seamlessactionacrossapps
#audioeraser
#audioeraser
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome headphone's
on February 11, 2025
Posted by: Lennyb69
[This review was collected as part of a promotion.] I love them headphones and i'm a metal head like loud heavy metal music so I got no complaint
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
comfortable
on February 11, 2025
Posted by: loveless
[This review was collected as part of a promotion.] Great audio for the size, comfortable for long use. Long battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Alright, nothing special
on February 11, 2025
Posted by: Consumer
[This review was collected as part of a promotion.] The sound quality is good. They constantly fall out of my ear even after trying all of the included ear pieces
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3 Pro with us. We always appreciate getting insights from our customers. We're glad to see that you are enjoying the sound quality your buds offer. The Buds3 Pro features an enhanced 2-way speaker system, which includes a woofer and tweeter with a wide frequency response, allowing you to experience the intricate details in your music. We understand that a proper fit is essential to fully enjoy all the great features your earbuds offer. The Galaxy Buds3 Pro come with different-sized ear tips. The first step is to ensure that you have the right size tips for your ears. It’s important for them to fit snugly without any gaps between your ear and the ear tip. This helps prevent sound leakage and ensures optimal audio performance. Check out the link attached for instructions and tips on how you can achieve the correct fit. We hope that this helps enhance your experience with your Buds3 Pro. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good
on February 11, 2025
Posted by: Sweets
[This review was collected as part of a promotion.] These earbuds offer a comfortable fit for hours of listening pleasure. The sound quality is impressive, delivering crisp highs and deep bass. The battery life is exceptional, allowing for extended use without recharging. The sleek design and compact charging case make them highly portable. Overall, these earbuds provide a fantastic listening experience. The one drawback for me is it's a little difficult to clean any build up on the buds
Value
4
Written by a customer while visiting Samsung US