Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Needs heat resistance and better water Resistance
on May 26, 2026
Posted by: Revwhite80
[This review was collected as part of a promotion.] I really do like the earbuds and put unfortunately when I wear them in this team room they quickly start having problems or they won't respond to the tapping to turn the music off or skip or turn the volume up or down and then it will start squealing at you.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy Pro 3 Earbuds
on May 26, 2026
Posted by: LadyLove
[This review was collected as part of a promotion.] The ear buds do noy stay in your ear securely and I lost one ear bud after only a few weeks of having them and it costs almost the same amount as if I purchased a brand new set of earbuds. And the warranty should cover loss of ear buds because they are not made to stay in-ear. The best version was the galaxy earbud pro rose gold. They lasted the longest and did not fall out of my ear at all. Galaxy AI helped find the ear buds as a back up to what I wanted originally.
Value
2
Response from Samsung USBy R&R, June 4, 2026
Hey there LadyLove,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver rich sound quality and a comfortable listening experience wherever you go. We understand how important a secure fit is for daily use, and we appreciate you taking the time to share your experience. Feedback like yours helps us better understand our customers' needs. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver rich sound quality and a comfortable listening experience wherever you go. We understand how important a secure fit is for daily use, and we appreciate you taking the time to share your experience. Feedback like yours helps us better understand our customers' needs. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The best of all best
on May 26, 2026
Posted by: M1MXRAYAH
[This review was collected as part of a promotion.] The sound quality is super clear with strong bass, the noise cancellation works great in busy places, and calls sound surprisingly clean even outside. It also fit perfectly to my ear and they are very comfortable to wear. They also feel more premium than older Galaxy Buds models, and features like voice controls and Galaxy AI integration are pretty convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound
on May 26, 2026
Posted by: bb62777
[This review was collected as part of a promotion.] Had previous design of buds and was unsure if I'd like the style of the Buds3 Pro. Pleasantly, I was awed by the better sound and fit. I have surely been pleased at the sound and performance of Buds 3 Pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound
on May 26, 2026
Posted by: felbaad
[This review was collected as part of a promotion.] The pads are good when it comes to hearing clearly when I speak on the phone. It is easy to put on and take off, and the volume goes up and down. I'm still learning how to use it. The only downside is that it doesn't stay in my ear. It is easy to drop, and my ear is so small. If I move too much, I can drop it. Other than that, they are really nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Falling all the the time
on May 25, 2026
Posted by: Comanderfecd
[This review was collected as part of a promotion.] My Galaxy buds3 Pro earbuds keep falling out all the time; they don’t stay in the ear. The plastic piece that holds them in the ear is very weak. The sound is perfect; the sound quality and the music are great. The only issue is that they don’t stay in the ears because the plastic is too weak.
Value
3
Response from Samsung USBy R&R, June 4, 2026
Hello Comanderfecd,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The features, such as immersive audio and enhanced listening tools, are designed to improve your everyday use. We understand how important a secure fit is, which is why the Galaxy Buds3 Pro come with different sized ear tips.
First, ensure you have the right size ear tips for your ears. The tips should fit snugly with no gaps between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio quality. If you need instructions on how to change the tips, please refer to our guide for the Buds3 Pro tips.
Once you have the appropriate tips attached to your buds, follow these steps:
1. Check the bottom of the earbuds for directional markings. You will see an "L" for left and an "R" for right.
2. Insert the R bud into your right ear, with the R facing you.
3. Insert the L bud into your left ear, with the L facing you.
4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down.
5. Adjust the buds by rotating them forward and backward until they feel comfortable.
You can also perform an earbud fit test to ensure you have the proper fit. We appreciate you taking the time to share your thoughts on comfort and wearability. Thank you for being a Samsung customer!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. The features, such as immersive audio and enhanced listening tools, are designed to improve your everyday use. We understand how important a secure fit is, which is why the Galaxy Buds3 Pro come with different sized ear tips.
First, ensure you have the right size ear tips for your ears. The tips should fit snugly with no gaps between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio quality. If you need instructions on how to change the tips, please refer to our guide for the Buds3 Pro tips.
Once you have the appropriate tips attached to your buds, follow these steps:
1. Check the bottom of the earbuds for directional markings. You will see an "L" for left and an "R" for right.
2. Insert the R bud into your right ear, with the R facing you.
3. Insert the L bud into your left ear, with the L facing you.
4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down.
5. Adjust the buds by rotating them forward and backward until they feel comfortable.
You can also perform an earbud fit test to ensure you have the proper fit. We appreciate you taking the time to share your thoughts on comfort and wearability. Thank you for being a Samsung customer!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samaung galaxy bud 3 pro
on May 25, 2026
Posted by: Coco23
[This review was collected as part of a promotion.] These buds work excellent for any Bluetooth device or anything for Galaxy AI and can have 1 earbud in ear at a time for longer useage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them
on May 25, 2026
Posted by: WildWestArizona
[This review was collected as part of a promotion.] The sound is perfect noise cancelling is great. These beat any other ear buds I've had. I love them.
Value
5
Written by a customer while visiting Samsung US