Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,796 Reviews)
Open Ratings Snapshot
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Ear buds staying in
on October 4, 2026
Posted by: Rolo77
[This review was collected as part of a promotion.] I use them all the time for streaming, calls, everything.... the problem I only have with them they dont stay in my ear. Especially the right side. This will happen no matter what im doing, this occurs when im not doing any activity but sitting. The ear bud only stays on for a little bit then I have to push it back in. That is my only complain. Great otherwise.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality ear buds!
on October 4, 2026
Posted by: Dsherm
[This review was collected as part of a promotion.] With all of the choices in ear buds, I chose the Galaxy buds 3 pro. The sound quality is very good. They fit perfectly in my ears. I think these buds are a big upgrade compared to a lot of other ear buds that I've tried. I do recommend the Galaxy ear buds 3 pro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's ok to be honest
on October 4, 2026
Posted by: Desz87
[This review was collected as part of a promotion.] These buds have their is and downs. The sound quality is close too perfection. The microphone quality is not so great
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 5, 2026
Hi there Desz87, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are pleased to hear that you are pleased with the audio quality of your device when listening to your favorite media. We have provided a link to an article to help ensure the quality for your phone calls. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Clearly the clarity
on October 4, 2026
Posted by: Lilnightowl77
[This review was collected as part of a promotion.] Love the buds pro3! Definitely an upgrade all around. The clarity is the reason I choose the Samsung pro 3 buds. I get lost in the music at work atm days fly by. They take me to a new level because of the clarity I forgetting im even working. Iwoulddeffinatly recommend them to everyone. Thanks samsung.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very comfortable
on October 4, 2026
Posted by: arsenijs228
[This review was collected as part of a promotion.] I really enjoyed using the Galaxy Buds3 Pro. From the first time I put them on, I was impressed by how comfortable and lightweight they felt. I could wear them for a long time without feeling tired or uncomfortable.
The sound quality is excellent, with clear vocals, detailed instruments, and strong but balanced bass. Music feels immersive, and I also really liked using them for watching videos and making calls. The noise cancellation is very useful when I’m outside or in a busy place, as it helps me focus on what I’m listening to.
I also liked how easy they are to use. The controls are convenient, the connection is quick, and the earbuds work smoothly with my phone. The design looks modern and premium as well.
Overall, the Galaxy Buds3 Pro have been a pleasure to use. They combine great sound, comfort, useful features, and a stylish design, so I would definitely recommend them to anyone looking for high-quality wireless earbuds.I am glad that I choose Galaxy buds 3 pro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds 3 Pro
on October 3, 2026
Posted by: Justswim
[This review was collected as part of a promotion.] I lost my original buds when they first came out and needed a new upgrade anyway. I really like the features such as transparency mode and noise cancellation. The translation feature is also super cool and helpful at work. Only thing that needs improvement is sometimes when they go from call to listening to YouTube or music, there's a loud click before continuing to listen to whatever on your phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have fallen in love with these ear buds!
on October 3, 2026
Posted by: CheeseMan32
[This review was collected as part of a promotion.] I was so hesitant to purchase these because of the price tag but when I started using them I fell in love. They fit in my ears perfectly and have a good battery life for both the case and buds. I also love the noise canceling feature on them, it auto adjusts depending on the outside noise and I barely hear anything. The things I don't like about them was the price tag and that sometimes they will glitch and play a high pitched noise when it tries to adjust the audio but that started happening after I dropped them so it probably my fault they started doing that. I fully recommend these if you are looking for a good all around earbud.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pro3 earbud
on October 3, 2026
Posted by: Jbj2001
[This review was collected as part of a promotion.] When you use them during a phone call after 20 or 30 minutes it's like the earbuds disconnect and they can't hear you anymore
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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