Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,807 Reviews)
Open Ratings Snapshot
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Clear sound
on February 11, 2025
Posted by: Musicfan
[This review was collected as part of a promotion.] I like the connectivity and functionality to my samsung phone and options available. The pes departure is nice and overall volume level is more than other brand I had. Trade in offers helped me to choose these over some others. And I'm satisfied with purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds
on February 11, 2025
Posted by: S57moon
[This review was collected as part of a promotion.] These are a good upgrade to the buds 2 pro. They sound good and don't fall off my ears.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great spund quailty
on February 11, 2025
Posted by: Vannysun
[This review was collected as part of a promotion.] The sound quailty is great. The paring easy and the desgin amazing. Battery life is good and the features in the app are nice to have. Very comfortable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Great idea poor implementation
on February 11, 2025
Posted by: Pillar406
[This review was collected as part of a promotion.] Bought these new earbuds on preorder. Loved them for about a week and then the problems started. When I charge the case the Buds don't charge correctly. It's hit or miss whether they charge. I was going to send them in and they started working again. I wasted my money
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Pillar. We’re glad to see you enjoyed them! Regarding your charging concerns, we recommend a few steps to optimize their performance. First, make sure the charging case is clean and free of debris. Sometimes, dirt can affect the charging process. You can use a soft, dry cloth to wipe down the pins and the earbuds in the case. Next, check that you're using the correct charging cable and adapter. The Galaxy Buds3 Pro are designed to work best with the original charging accessories provided. Additionally, it’s a good idea to ensure that the earbuds are seated properly in the case. A secure fit is essential for them to charge effectively. If the earbuds are still not charging consistently, try resetting them. You can do this by going to the Galaxy Wearable app on your mobile device. From there, tap on "Earbuds settings" and select "Reset." We appreciate your support, and we’re hopeful these tips will enhance your experience with the Galaxy Buds3 Pro! If you have further questions, feel free to reach out to us at Samsung Support. -*Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on February 11, 2025
Posted by: Ssgryujin87
[This review was collected as part of a promotion.] Love the battery life, love the sound quality and the options to improve the sound quality. Best ear buds in the market hands down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds 3 pro review
on February 11, 2025
Posted by: MellowBob
[This review was collected as part of a promotion.] The buds 3 are great at noise cancelation but they lack the defining features the previous models as in touch controls but make up for it in the press controls that I find a little better but the buds don't really fit my ears well even with switching to other ear tips
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound
on February 11, 2025
Posted by: Stargate
[This review was collected as part of a promotion.] The sound quality is amazing. It connects to my phone and computer extremely fast. I really enjoy watching shows and playing games with no audio delay now.
The extras feature are really helpful. Also now having buds that light up is a really cool feature. Makes them stand out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Gear.
on February 11, 2025
Posted by: MWG123
[This review was collected as part of a promotion.] 4 stars due to my son keeps stealing them over his AirBuds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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