Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best Quality Sound
on February 12, 2025
Posted by: Dereck504
[This review was collected as part of a promotion.] Very satisfied about the new Galaxy Buds3 pro, Quality sounds the best that I Tried ever in a Buds, I feel that some features can be added with update. I think that a speaker in a case is necessary if you need to find your buds, because when 2 buds are in a case you can't plays the sound to find them, so please, take a count our suggestions for next, great job withe Quality in design, no doubts about these buds are the best buds/pods in the market, but you can makes some improvements in the future, like the speaker in a case or make compatible codecs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied customer
on February 12, 2025
Posted by: Soundblocker
[This review was collected as part of a promotion.] I love the noise reduction on these headphones I use them on the train and I'm able to zone out and not hear too much of the people talking so it's definitely great and it definitely has great sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the new ear buds
on February 11, 2025
Posted by: RogerM
[This review was collected as part of a promotion.] The new ear buds look and sound great! I also really like the seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds have great features
on February 11, 2025
Posted by: gojess80
[This review was collected as part of a promotion.] I upgraded to these earbuds from a previous model. I like the new design. The sound is great. From the deep bass to the crisp treble. These buds have the noise cancellation feature you can control. The buds have lights on the side that make them look futuristic. They change color depending on the function. The connection to my phone was seamless. The battery life lasts a long time. I can go days without charging them. The charging case charges the buds after every use. The case can also charge wirelessly. The buds have touch control functions when pressed or when you slide your finger on the stem of the buds. You can designate a bud to answer phone calls on the app. The app is very useful with a great variety of features. In the app you can tune your buds with an equalizer feature. Also in the app you can find your earbuds whenever they're misplaced. You can send a tone to easily find them. Overall these buds are a great value for the money. They would make a great gift for any tech savvy person. I would definitely recommend them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy with ear sensors
on February 11, 2025
Posted by: PotterJ
[This review was collected as part of a promotion.] While wearing the ear buds they constantly shut off thinking I've taken them out of my ear. Over and over and over again though out the day. The rest of the functions are great and until this started happening i couldn't have been happier with them. But now that they keep thinking they are in my ears it gets increasingly frustrating.
Value
2
Response from Samsung USBy R&R Team, February 13, 2025
Hey Potter! Thanks for taking the time to share your experience with the Galaxy Buds3 Pro. With AI sound optimization, a new design, and intuitive voice controls, both the Galaxy Buds3 and Buds3 Pro offer excellent sound quality and comfort. Their outer blade design improves fit and weight distribution for longer wear, whether at the gym or at home. We hate to see that you've encountered some challenges with the buds turning off thinking they are removed. We recommend ensure that your buds are up to date with the latest software updates. You can also reset your buds to help improve functionality in them. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persist, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Who needs airpods???
on February 11, 2025
Posted by: Budluver90
[This review was collected as part of a promotion.] Establishing Bluetooth connection is Now Brief. Allowing more time to listen to my music. Thr buds have great base and is priced well. They feel comfortable to wear for long periods of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound is amazing!
on February 11, 2025
Posted by: Jdees86
[This review was collected as part of a promotion.] I've found the Buds 3 Pro to be very comfortable, and they haven't fatigued my ears even when I keep them in for most of a day at work. Voice call performance is also quite impressive. Noise canceling is amazing too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buds!
on February 11, 2025
Posted by: Pattman
[This review was collected as part of a promotion.] They are great overall, but what I really like is the seamless connectivity between my phone, tablet, laptop, and TV!
Value
4
Written by a customer while visiting Samsung US