Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
This product has an awesome sound.
on February 12, 2025
Posted by: Casino1
[This review was collected as part of a promotion.] The seamless actions across devices works very quickly. The sound is perfect. It's like being in your own movie theatre. The noise canceling works great. There are more tricks in the settings menu. The slide for volume on the earbuds work great too. Love the Galaxy buds 3 pro!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The upgrade i didn't know I needed
on February 12, 2025
Posted by: PooPooMagoo
[This review was collected as part of a promotion.] I have been a long time user of the Samsung Galaxy products, and have experienced almost every set of Galaxy buds along the way as they have been released. Coming from the Galaxy buds 2 pro, I had everything I needed from my ear buds. That is until the new version came out, and I decided to trade in to upgrade. I had no idea how much of a difference the new model would make in around, comfort, and features. Little annoyances that I had with my previous buds were resolved with the new version, and upgraded audio quality, design, and features were just icing on top. The audio commands, such as start music, stop music, etc. Make hands free control so much more streamlined! I didn't know I truly needed these upgrades until I experienced them, and now I can never go back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality
on February 12, 2025
Posted by: Jewels
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro excel in sound quality, noise cancellation, comfort, and features. Their seamless connectivity, long battery life, and customizable sound profile make them a strong choice for users seeking a premium true wireless earbud experience. The active noise cancellation (ANC) on the Galaxy Buds3 Pro is highly effective at reducing ambient noise, allowing for immersive listening experiences. This feature significantly minimizes distractions in noisy environments, enhancing the overall listening experience. The transparency mode also works well, allowing you to hear your surroundings when needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Prefer the Original
on February 12, 2025
Posted by: UPSdriver
[This review was collected as part of a promotion.] I have small ears so fit is important. The original pro fit best. The 2nd generation were too big and falling out. The 3pro fit much better.
I have multiple issues The 3pro charging in the case. I receive notifications that they are not charging. I have to adjust the buds in the case constantly to charge.
The 3pro do have the best sound as the noise canceling works the best.
I have multiple issues The 3pro charging in the case. I receive notifications that they are not charging. I have to adjust the buds in the case constantly to charge.
The 3pro do have the best sound as the noise canceling works the best.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Thanks for sharing your honest review of the Galaxy Buds3 Pro! We understand the importance of having a durable battery life, especially if you are a UPS driver. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. If your Galaxy earbuds are not charging or turning on, it may be related to either the earbuds themselves or the charging case. Using a charger that is not approved by Samsung can lead to charging difficulties, and the earbuds might also be damaged. To troubleshoot, you can try the following: fully charge the case, inspect the earbuds for any signs of damage, or restart the earbuds. Check out the link attached for additional instructions on how to troubleshoot this. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear phones with great features
on February 12, 2025
Posted by: Ace007
[This review was collected as part of a promotion.] Great product with seamless actions across apps. I enjoy audio earser and Great fit and sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds i ever tried
on February 12, 2025
Posted by: nycguy
[This review was collected as part of a promotion.] I even got a second pair with my Samsung Galaxy S25 Ultra!!
Great features and I love the voice commands. They are so convenient and fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch noise canceling and single ear audio
on February 12, 2025
Posted by: Themonk48
[This review was collected as part of a promotion.] When i use the the galaxy buds 3 pro my audio life changed as the immense quality from the noise canceling is perfect for blocking out noise while trying to relax, whenever I'm at the gym even with one bud in the noise canceling is so good that it turns the noisy gym in to a quiet room.
The buds ambient sound is also great for when I'm trying to hear quiet sounds, and it got even better with the hearing enhancements for ambient sound
The buds ambient sound is also great for when I'm trying to hear quiet sounds, and it got even better with the hearing enhancements for ambient sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Earbuds
on February 12, 2025
Posted by: sillysister74
[This review was collected as part of a promotion.] I traded my Samsung Earbuds 2Pro for the 3Pro about a month ago and so far they have been great. I thought that I would lose the earbuds easily as they are smaller than the buds 2pro. I was wrong as they don't shake out easily.
Three things I wish were different was that there wasn't much choice in colors, the case keeps saying that it's not charging when it is, and the Language Translater doesn't work for the music playing on an app like Spotify.
I do like that I can transfer easily between phone and tablet and the earbuds connect.
Three things I wish were different was that there wasn't much choice in colors, the case keeps saying that it's not charging when it is, and the Language Translater doesn't work for the music playing on an app like Spotify.
I do like that I can transfer easily between phone and tablet and the earbuds connect.
Value
4
Written by a customer while visiting Samsung US