Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best buds ever!
on February 12, 2025
Posted by: Slickshope
[This review was collected as part of a promotion.] These are hands down the bed earbuds I have ever used. For me it's the voice controls,they are huge step forward.I say answer call and it works!I say play music and it works! I say next song and it works! All with no launch word like hi Bixby. Just say the command like volume up and it works so well,it seems like magic.
The sound quality is superb. And now with a true hifi option, some songs sound new again.
I really like a new feature called adaptive sound control. It block sound unless it hears a voice or sirens,which is great for one ear driving.
Battery life is great with no extras on like ambient sound,but with it on its what you would expect.
At last thing I love the new design way better then my buds pro 2s.You can have them light up when u wear them,or if you lose one.
Worth every pennies!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the rest
on February 12, 2025
Posted by: DrLoco
[This review was collected as part of a promotion.] I love these new buds great quality n sound..3 thumbs up...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Working good but bixby not working good with
on February 12, 2025
Posted by: mornier69
[This review was collected as part of a promotion.] Bixby not working when we use it and not responding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent battery life, Noise cancellation Life tr
on February 12, 2025
Posted by: Oyaro1
[This review was collected as part of a promotion.] Execellent noise cancellation Eleminates background noise when using the buds. Long life battery no need to charge in the middle of the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Right Bud stopped working after couple months
on February 12, 2025
Posted by: Will
Right ear bud stopped working completely after a couple of months. Samsung took me to a service that doesn't even provide service for ear buds. So I have no choice but the mail in it and hope they fix it which means I won't have have for about a few weeks. Not happy with this purchase and Samsung clearly rushed this product. Never had issues with the Buds 1 and 2.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
It's great to hear from you, Will. We appreciate you sharing your experience with the Galaxy Buds3 Pro. We understand how important reliable audio is, and it’s unfortunate to hear about the challenges you faced with your right earbud. It's wonderful that you had positive experiences with the Buds 1 and 2, and we’re excited for you to get back to enjoying the outstanding sound quality and features that the Buds3 Pro offers. Your feedback is invaluable, and we're here to ensure you have the best experience possible. Once your earbuds are serviced, we look forward to hearing how much you enjoy them when they are back in your hands. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. Thank you for being a part of the Samsung community! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I like the light up feature
on February 12, 2025
Posted by: MrJabloopbloop
[This review was collected as part of a promotion.] The the translation feature is great with these earbuds.It helps me at work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice an flashy
on February 12, 2025
Posted by: Drowningman
[This review was collected as part of a promotion.] The fitment in my ear is great, audio quality is fantastic and the noise canceling is excellent. Aldo the seamless actions across apps are gery convinient, on top of that you can control the earbuds lights to look like a character out of a video game.
I travel every week and wear them sll the time, things that I will like to see improved is the battery life and charging case bud contact, the earbuds fit well but the case fails to charge them correctly, you will get a message in your Samsung wearable app saying one earbud is not charging.
Other than that I really enjoy them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'M IN LOVE!
on February 12, 2025
Posted by: Nursgirl1974
[This review was collected as part of a promotion.] I'm so glad that I decided to get these Buds 3 Pro to use with my S24 Ultra. The seamless actions across apps is amazing and smooth, the sound quality is fantastic, charging time is quick and these last at least 8 hours of continuous use listening to music or Netflix or audio books.. I've used many different brands of ear buds over the years and these are by far the best!! Just get them.
Value
5
Written by a customer while visiting Samsung US