Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Does not fit properly
on February 17, 2025
Posted by: Moh347
[This review was collected as part of a promotion.] It does not fit properly at all. Weird sounds. Fitting for bud 2 pro were great. Sad to have gone down in quality.
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Moh. We hate to see that you haven't had the best experience with the fit and sound quality of your buds. We designed the Galaxy Buds3 Pro to provide a comfortable and immersive listening experience, and we strive to ensure every user can enjoy their music without interruption. If the fit isn't right for you, we recommend trying the different ear tip sizes included in the package, as they are designed to help achieve the best sound quality and comfort. Regarding the weird sounds you mentioned, we encourage users to check if the earbuds are connected properly or if there are any software updates available that could enhance your experience. We want you to enjoy the premium sound quality and feature set that the Buds3 Pro offers, including active noise cancellation and 360 Audio. Once again, we appreciate your feedback, as it helps us improve our products and ensure that every Galaxy Buds3 Pro user has the best experience possible. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. Your satisfaction is important to us! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Good product. I am happy with the features
on February 17, 2025
Posted by: Babe34
[This review was collected as part of a promotion.] Good sound cancel. It has a good volume and it is a good device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These Buds Pro 3 Are Amazing
on February 17, 2025
Posted by: SammyLove13
[This review was collected as part of a promotion.] I upgraded from the pros 2 and purchased the pro stream and I completely love this product. The noise cancelation is amazing. And I used them to be able to workout. Listen to music, talk on the phone. Reply to messages, it is completely epic upgrade and not to mention. The design is amazing. It's an imaginative product. I will purchase more products in the future. I completely am astonished by samsung and have been a customer for years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truly the best earphones I've ever worn
on February 17, 2025
Posted by: Enlightus
[This review was collected as part of a promotion.] These earphones are truly the best I've ever used and there are great for watching movies on the go the noise canceling is absolutely amazing I kid you not, the buy is so worth it. Especially once you tune The equalizer and customize the sound to how you like it!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic buy
on February 17, 2025
Posted by: Harshadc
[This review was collected as part of a promotion.] This buds pro 3 came with my Ultra 25.
I must say this is a fantastic buy.
Love the noise cancelling function.
I must say this is a fantastic buy.
Love the noise cancelling function.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love it (360) and not too hate it (controls)
on February 17, 2025
Posted by: Nadiel
from Ca
Verified Purchase:Yes
I love the noise canceling and the 360 sound. But I cant seem to get the controls to work. Don't know whare I'm missing. The fit to my ears doesn't really go well
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Nadiel. It's great to see that you love the noise canceling feature and the immersive 360 sound, as these features truly enhance the listening experience. We understand you’re having some challenges with the touch controls and finding a comfortable fit for your ears, and we’d like to help troubleshoot this together. First, please check the Galaxy Wearable app to ensure that the "Touch controls" feature is enabled and that the "Block touches" option is turned off. This often helps streamline your control experience. Regarding the fit, it’s important to make sure the earbuds are inserted securely in your ears, forming a snug seal so that the sensors can accurately detect your touch commands. Trying different ear tips may also improve comfort and functionality. If the controls still aren’t responding as expected, restarting your earbuds can often make a difference. We also recommend checking for any software updates in the Galaxy Wearable app, as having the latest version ensures you benefit from all the new features and enhancements. If you need further assistance with this, please don’t hesitate to reach out to Samsung Support. We’re committed to making sure your experience with the Galaxy Buds3 Pro is exceptional, and we appreciate your feedback! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 Pro
on February 17, 2025
Posted by: N3ilnb
[This review was collected as part of a promotion.] Excellent noise canceling audio that adapts sirens/alarms seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great at first...but serious charging issues
on February 17, 2025
Posted by: Raj Majal
I bought these earbuds in late September thinking they would work great. I travel a bit and really enjoyed the integrated AI translation you can use these for. Sounds quality is really good as well as comfort, however, they starting having all sorts of charging issues. Sometimes only one earbud would charge, then the other, then they altogether stopped charging. Very disappointed that they gave out so quickly with such little usage as well.
Response from Samsung USBy R&R Team, February 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Raj! We love to see that you enjoy the sound quality and the integrated AI translation feature, which is designed to enhance your travel experience. We understand how frustrating it can be when charging doesn’t go as expected. To help, we suggest ensuring that you're using the included USB cable and a Samsung-approved wall adapter for charging, as this is crucial for optimal performance. If you're using a wireless charging pad, please make sure the case is centered on the pad and check that there are no obstructions, such as a case cover, that could interfere with charging. Additionally, verify that the earbuds are seated correctly in the case and that the charging contacts are clean and free of debris. If you notice any indicator lights flashing red, this can provide helpful information about the charging status. If you've tried these troubleshooting tips and would like further guidance, we encourage you to reach out to us at Samsung Support for assistance. -Kelvin
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Written by a customer while visiting Samsung US