Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound
on February 18, 2025
Posted by: Lgas1985
[This review was collected as part of a promotion.] Great noise cancellation, good bass level, battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear sound
on February 18, 2025
Posted by: Oherbawi
[This review was collected as part of a promotion.] The sound awesome and clear also the other side can't hear anything around you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the fit!
on February 18, 2025
Posted by: Johnnyar
[This review was collected as part of a promotion.] I love the way the buds stay in my ears and the noise cancelation is amazing! The sound quality is amazing! The ambient sound is also really good! I am disappointed with the battery life. That is the reason for the 4 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Stylish, but failed
on February 18, 2025
Posted by: Webslinger
[This review was collected as part of a promotion.] I have been a long time galaxy user, from S series smartphones to Samsung smart TV and Gaming components. The Buds have came a long way since their original 1st launch. The buds pro 3 are definitely stylish, looking very similar to the air pods. During my 1st week of usage, I enjoyed the premium sounds and the comfort fit. Set up as always was simple. But then they stopped charging. I initially was concerned after the would emit a high pitch sound rather than audio. Then I couldn't charge on Qi technology or directly wired. Hopefully after Samsung evaluates/repairs, I am able to continue using them. For now, I use my buds pro 2.
If they didn't fail, just after a week, I could of easily rated a 4 or possibly a 5 star.
If they didn't fail, just after a week, I could of easily rated a 4 or possibly a 5 star.
Value
3
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Webslinger. We're thrilled to know that you enjoyed the premium sounds and comfortable fit during your first week of usage. It's wonderful to know that setup was simple and that you found the design stylish and appealing. We understand how important reliable charging is for your experience. To help with this, here are some tips from Samsung's support resources to improve the charging experience: Ensure the earbuds are properly fitted in the charging case, with the charging contacts aligning perfectly and clicking into place. Regularly clean the charging contacts on both the earbuds and the charging case using a dry, lint-free cloth to remove any debris or moisture. Use the original charging cable and adapter that came with your Galaxy Buds3 Pro, and verify the cable is securely connected. Try restarting your earbuds by placing them in the charging case and holding the touch sensors for about 10 seconds until the indicator light flashes. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, tricky fit.
on February 18, 2025
Posted by: S25user
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 offer an impressive listening experience with excellent microphone and call quality, making them a great choice for phone calls and virtual meetings. Battery life is another strong point, easily lasting through long listening sessions without frequent recharging. However, the biggest downside is their fit—keeping them securely in the ears can be a challenge, especially during movement. Despite their sleek design, they tend to slip out, making them less ideal for workouts or extended wear. While they excel in audio performance and battery life, the struggle to keep them in place may be a dealbreaker.
Value
3
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for your thoughtful feedback on the Galaxy Buds3 Pro! We’re glad to see you appreciate the impressive listening experience and the excellent microphone quality during calls. Our goal is to enhance your communication and audio experience, so it’s great to know you’ve found that aspect satisfying. Regarding battery life, we designed the Galaxy Buds3 Pro to deliver long-lasting performance, so it's wonderful to hear that they meet your expectations for extended listening sessions. We understand that achieving the perfect fit can be a concern. For a better wearing experience, we recommend trying out the different ear tips included in the box. Selecting the right size can significantly improve comfort and stability. Additionally, you can try adjusting the position of the buds in your ears to find a more secure fit during activities. We’re committed to making sure you get the most out of your Galaxy Buds3 Pro. Thank you again for sharing your thoughts! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
They kind of stay put...
on February 18, 2025
Posted by: Firestar
[This review was collected as part of a promotion.] I like this version of the buds but they lind of stay put. They are great until they start to slide out of my ears. The. Noise cancelling is great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Class A Buds
on February 18, 2025
Posted by: Dwheely
[This review was collected as part of a promotion.] Love the seamless switching and all of the noise cancelling features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than airpods pro!
on February 18, 2025
Posted by: Billdayo199
[This review was collected as part of a promotion.] Better noise cancelling and soun. Coming from airpods pro to galaxy buds pro was the best decision
Value
5
Written by a customer while visiting Samsung US