Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best earbud i ever had.
on February 18, 2025
Posted by: Ebluegal
[This review was collected as part of a promotion.] Works very well with the phone and sounds is great. Doesn't hurts the ears. Really nice earbud.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones on the market
on February 18, 2025
Posted by: SanMarino2025
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 are a solid upgrade! Sound quality is noticeably improved, with richer bass and clearer highs. Noise cancellation is top-notch, effectively blocking out distractions on commutes or noisy environments. The fit is comfortable and secure, even during workouts. I appreciate the improved call quality, too. Battery life is decent, and the case is compact and pocketable. While the price is premium, the overall performance and feature set make the Buds Pro 3 a worthwhile investment for anyone seeking a premium true wireless experience. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever!
on February 18, 2025
Posted by: Zack94
[This review was collected as part of a promotion.] Now I have these magnificent Samsung Galaxy Buds3 pro, the best buds I have ever had! Last year I used the Galaxy Buds2 pro, and in 2025 I switched to the Galaxy Buds3 pro, I ordered the gray ones, which I see with a touch of modernism accompanied by the lights now integrated into the product! With them I have experienced listening to audios, music and calls with the best audio quality available! The noise cancellation is simply exceptional, out of this world! So without a doubt I can say that there is a noticeable change in sound quality from the previous generation to the current one! The design is fresh and improved and the truth is they are very comfortable! These are definitely the best Buds I have ever had!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Making shriek sound
on February 18, 2025
Posted by: Slimone
[This review was collected as part of a promotion.] Sometimes they make shriek sound not sure why. And noise detector terrible
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Slimone. We understand that encountering an unexpected screeching sound can be frustrating. To help improve your listening experience, we suggest a few tips. First, be careful not to touch the area around the sub-microphone, which is located on the top outer edge of the earbuds, as this can interfere with sound quality. If the screeching continues, try disabling features like Active Noise Canceling (ANC) or Ambient Sound while adjusting your earbuds, and then re-enable them afterward. It's also a good idea to keep your earbuds clean and ensure they are properly fitted in your ears to minimize any accidental contact with the sub-microphone. We truly appreciate your feedback and are here to help you enjoy all the fantastic features of your Galaxy Buds3 Pro. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience this, please don’t hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 18, 2025
Posted by: Oldhippy
[This review was collected as part of a promotion.] Buds fit nicely, come with three sets of pads to accommodate all ear sizes. The sound quality is impressive, especially with ambient noise canceling. I can listen to my music while working and not bother anyone. I also love the voice command feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products features are great.
on February 18, 2025
Posted by: Sixtray15
[This review was collected as part of a promotion.] The Buds 3 Pro fit well compare to my Buds 2. I like the battery life as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earbuds
on February 18, 2025
Posted by: Love2usesamsung
[This review was collected as part of a promotion.] I love the buds 3pro. Everything about them is amazing. The sound quality is excellent and the bass is unlike any earbuds I've ever used.
The voice control functions work pretty decently, and I love that they don't require a wake word.
The ANC/Ambient sound is also wonderful and the buds can actively switch between the two.
The voice control functions work pretty decently, and I love that they don't require a wake word.
The ANC/Ambient sound is also wonderful and the buds can actively switch between the two.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the upgrade I'd return if I could
on February 18, 2025
Posted by: Mehh
Expertise:Intermediate
Rating: ★★☆☆☆
I recently upgraded to the Samsung Galaxy Buds Pro 3, but unfortunately, they haven't lived up to my expectations. My main issue is that they fall out of my ears while working out. They feel too loose and I constantly need to adjust them, which is quite frustrating.
The sound quality is fine, but it's not significantly better or worse than the previous generation, the Buds Pro 2. Additionally, the battery life seems to be worse compared to the last generation, even without any features enabled.
Overall, I wish I had kept my Buds Pro 2 instead of purchasing these. They just don't meet my needs as well as the previous model did.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We're excited to see that you made the leap from the Buds2 Pro to the Buds3 Pro! With up to 26 hours of playtime on a single charge and a fully charged case extending that to an incredible 30 hours, they’re designed to keep you immersed in your favorite sounds all day long. We understand battery life is an important factor for many of our users. If you find yourself running low on charge, there are a couple of tips that can help conserve battery. For instance, when you’re not using the earbuds, it’s best to store them in the charging case with the cover closed. This simple step can really help preserve power. Additionally, adjusting your notification settings can make a significant difference. If you’re using the Galaxy Wearable app on your phone, you can easily manage those settings. For iOS users, the Galaxy Buds app provides the same functionality to help you customize your experience. Regarding the fit, we recommend checking out the link attached for steps on how to get the best fit for your buds. We hope this information helps you get the most out of your Galaxy Buds3 Pro! If you have any other questions or comments, please feel free to reach out to us at Samsung Support. Your feedback is invaluable to us! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US