Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Buds 2 pro were better
on February 18, 2025
Posted by: Jcg1
They're the most uncomfortable buds, the fall off real easy, and leave your ear hurting after a while of wearing them
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Jcg. We truly appreciate your feedback! We understand that comfort is crucial, especially for extended listening sessions. The Galaxy Buds3 Pro are designed with an ergonomic shape to provide a secure fit. If you're experiencing discomfort, we recommend trying the different ear tip sizes included in the package. Be sure to check out the link provided for additional tips on how to obtain the best fit. We’ve taken great care to ensure the Buds3 Pro stay in place, whether you’re active or just relaxing at home. We’d love for you to give them another try and see if the fit improves for you. If you have any more feedback or questions, please don’t hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Buds
on February 18, 2025
Posted by: Alfredoep2003
[This review was collected as part of a promotion.] beautiful buds, fabulous design, they sound great, excellent noise cancellation, they pair very quickly and what's more if I have used them with my Samsung S24 Ultra which is also beautiful and powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hard time charging the buds.
on February 18, 2025
Posted by: Reese932
[This review was collected as part of a promotion.] Constantly notifies me of ear buds not charging. This has been same since I opened the package. Other than that they work great with all of its other features. But the whole charging aspect is a big regret went back to my older version since I had no problems with them.
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Reese. We're thrilled to hear that you’re enjoying the features. The Buds3 Pro features a canal-type design that includes an enhanced two-way speaker with immersive dual amplifiers, providing exceptional sound quality. With a 53mAh battery, they offer a reliable listening experience. The earbuds also have an IP57 water resistance rating, making them suitable for various environments. To optimize charging, please ensure that the charging case is fully charged and check the contact points between the earbuds and the case for any debris. Sometimes, minor adjustments can enhance the connection. Your feedback is invaluable, and we are committed to enhancing our products. If you need further assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Everyday sound
on February 18, 2025
Posted by: CharlieC
[This review was collected as part of a promotion.] Using the Samsung galaxy buds pro 3rd generation every day has been a great experience, with a really good and customizable audio performance.
Having multiple options to control my music such as touch control and voice control, both have been an interesting experience to get use to but definitely useful once it becomes a natural thing to do.
If I have something to complaint is the design, I have to take them off when I have to change my shirt or take off my sweater or they will fall off.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on February 18, 2025
Posted by: Nicc
Love my ear buds but they do not shut off when I press them twice. Wonder why not?
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound and cool features.
on February 18, 2025
Posted by: Jonathan305
[This review was collected as part of a promotion.] I got the Bud Pros 3 like a little over 2 or 3 week and I just opened and used them yesterday at the gym. One word... WOW! The sound was so amazing and you feel the bass if that makes sense. It awesome features. I was kicking myself today because, I had forgotten them at home. Don't sleep on these buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on February 18, 2025
Posted by: Lopez2731
[This review was collected as part of a promotion.] Audio eraser. Great buds for listening to music and other apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features but could be improved.
on February 18, 2025
Posted by: SamsungsFanBoy
[This review was collected as part of a promotion.] Sound quality is top notch. Mic quality is superb. Ergonomics can be improved for more comfortable long sessions. Battery can be better.
Quality control needs to be higher tho because my right earbud is defective and needs replacement. Thankfully I'll be getting a new pair through warranty. Other than that, it's the best piece of earpieces I've ever tried lol.
Quality control needs to be higher tho because my right earbud is defective and needs replacement. Thankfully I'll be getting a new pair through warranty. Other than that, it's the best piece of earpieces I've ever tried lol.
Value
5
Written by a customer while visiting Samsung US