Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Buds Pro - Grey
on February 19, 2025
Posted by: Greeiis
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro is an exceptional pair of wireless earbuds that delivers a premium audio experience. From the moment I started using them, it was clear that these earbuds are designed with both quality and functionality in mind. The sound performance is outstanding, offering rich, balanced audio with deep bass, crisp highs, and clear mids. Whether I'm listening to music, watching videos, or attending conference calls, the Galaxy Buds Pro provides an immersive experience that truly stands out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design and lighting
on February 19, 2025
Posted by: Ajayvemireddybud3pro
[This review was collected as part of a promotion.] No another buds have this style while wearing and sound i experienced
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Antonio TX
Expertise:Intermediate
Verified Purchase:Yes
I loved its design fits perfectly in my ear I loved them
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Less good, More Trash
on February 19, 2025
Posted by: SamsungisAppleNow
from boston
Expertise:Expert
Amazing Sound, just a steps up from Buds 2 Pro. They stay in the ear's better than the 2.
Trash battery life compared to Buds 2, even with all of the features and ANC turned off, I don't get 5 hours out of them.
Trash ear tips, good luck getting these ear tips off for cleaning, and even more luck for trying to get them back on, makes my blood boil how these are designed.
Worse, on Samsung support page on how to replace ear tips, it shows notches on the buds pro 3 for them to click back in, but mine don't even have notches, just a small dot.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro! We’re glad to know that you find the sound quality amazing and an upgrade from your previous model. Regarding battery life, while the Buds 3 Pro are designed to offer extended playback, factors such as volume levels and the use of various features can impact battery performance. To ensure optimal usage, please keep the earbuds in the charging case with the cover closed when they are not in use. Also be sure to adjust notification settings, use the Galaxy Wearable app on your connected phone. If you are using iOS, you can adjust the notification settings in the Galaxy Buds app. We understand that ear tip removal and reattachment can be tricky. To ensure a proper fit and easy cleaning, it’s best to align the ear tip with the bud and push firmly until you feel or hear a slight click. If you're finding this particularly difficult, please refer to our support page for a step-by-step guide on how to properly clean and replace the ear tips. We appreciate your feedback about the design of the ear tips. Our team is always looking for ways to improve user experience, and your insights are invaluable in that process. If you have any additional questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Disconnecting
on February 19, 2025
Posted by: Meri
I bought this not too long ago, and for some reason when I put both earbuds in they keep disconnecting or my left earbud will not connect at all. Sound is good but my only problem is they keep disconnecting. They are starting to get annoying so I only have my right earbud on
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Meri. The Buds3 Pro comes with features such as Adaptive Noise Control powered by Galaxy AI, allowing you to immerse yourself in sound while remaining aware of your surroundings. We noted your feedback regarding your buds disconnecting. To enhance your connectivity, here are some troubleshooting steps you can try. First, ensure that your earbuds are fully charged and that your phone’s Bluetooth is activated. Keeping your earbuds and phone close together while minimizing interference from other Bluetooth devices can help maintain a stable connection. If you're still encountering disconnections, resetting your earbuds through the Galaxy Wearable app can refresh their connectivity. Additionally, checking for firmware updates in the app is an excellent way to enhance their performance. If needed, consider removing the Galaxy Buds from your phone’s Bluetooth settings and re-pairing them. We hope these suggestions allow you to fully enjoy the features of your earbuds! Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you need further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
These are great but battery anit
on February 19, 2025
Posted by: Realreviews
[This review was collected as part of a promotion.] These are great for calls and music but the battery life anit as great and they do tend to fall outta your ear alot
Value
3
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for your feedback on the Galaxy Buds3 Pro! We’re excited to see that you enjoy the sound quality for calls and music, as it’s one of the standout features we prioritize. We noted your concerns about battery life. The Galaxy Buds3 Pro provide up to 26 hours of playtime on a single charge, and with a fully charged case, that can be extended to up to 30 hours! To help conserve battery power, keep the earbuds in the charging case with the cover closed when not in use. Additionally, you can adjust notification settings using the Galaxy Wearable app on your connected phone, or the Galaxy Buds app if you're using iOS. These tips should help maximize your battery life! Regarding the fit, we recognize that everyone’s ears are unique. To enhance comfort and security, the Buds3 Pro come with multiple ear tip sizes, allowing you to find the perfect fit and help keep them snug during use. We truly appreciate your insights, as they help us improve our products. We hope you continue to enjoy the Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds out in the market
on February 19, 2025
Posted by: Jaden1010
[This review was collected as part of a promotion.] Compared to the Airpods in an android environment, the buds 3 pro offer a much more seamless experience. The audio quality and noise cancelling make it seem almost like you are wearing a nice quality over the ear pair of headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch features
on February 19, 2025
Posted by: TBSSLS2
[This review was collected as part of a promotion.] Samsung buds pro was a good product but it never fit me,fast forward to this new buds 3 pro and its a home run! The buds 3 pro fit is top notch,the controls work great,and the features are the best yet noise cancelation,ambient sound,is hard to beat,sound quality is an added plus for such small ear buds,it even has smart features like tracking when you've been looking down at your phone too long it will tell you to stretch your neck,I don't think you get that anywhere else but Samsung! There are so many other things hidden in the awesome package I'd recommend anyone trying them especially if you want to interpret a conversation in another language,yes that's also included,top nothing features!
Value
5
Written by a customer while visiting Samsung US